Problem viewing Conference Room calendar appointments

[Guest]

Hi,

We've got a Conference Room calendar that is shared to all and is for use
when you want to reserve the Conference Room (obviously). My problem is when
we go to create a new appointment on any calendar and we click on the
Scheduling tab of the new appointment, we can view calendar appointments of
everyone's calendar (after we add them to the appointment) except for the
Conference Room one. It gives the message "No Information. No free/busy
information could be retrieved. Click here to try the retrieval again." No
matter what I do I can't view the conference room calendar's appointments to
compare with other people's schedules. It's very important that we're able
to compare people's schedules with the conference room calendar. How do we
do this? Thanks in advance...

 

[Sue Mosher [MVP-Outlook]]

Is the conference room calendar in a mailbox or Public Folders? What version
of Outlook?

 

[Guest]

The conference room calendar is part of the Public Folders. We're using
Outlook 2002 and 2003. Thanks for the quick response!

 

[Sue Mosher [MVP-Outlook]]

You will see free/busy time for a public folder only in a group schedule
item, not in a normal appointment. Resources are normally set up as
mailboxes, not public folders.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Um... okay!

Let me ask you this, then. How would you set up a community calendar for
everyone to use, and were able to view all appointments in this calendar when
creating a new event? I'm at a loss as to what to do to correct this.

 

[Sue Mosher [MVP-Outlook]]

Create a mailbox and set up that mailbox's Calendar folder as a resource.
See http://www.slipstick.com/calendar/skedresource.htm

Or, as I said before, if you want to use a public folder, show each user how
to create a group schedule (Actions | View Group Schedules) and use its Make
a Meeting command.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers