Problem installing software. Can anyone advise?

[Paul Woodsford]

A game program received for XMAS, for XP and Win 2000, will not install on
my sons laptop, running XP Home SP2 BUT will install on 2 other laptops and
a PC all running the same version of XP Home. We get the following error
message.
" C:\windows\system32\autoexec.nt. The systen file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose CLOSE to terminate
the application "

Can anyone help with any advice please. I have run sfc /scannow and it has
made no difference.
Any help much appreciated.

 

[Ken Blake, MVP]

A game program received for XMAS, for XP and Win 2000, will not
install on my sons laptop, running XP Home SP2 BUT will install on 2
other laptops and a PC all running the same version of XP Home. We
get the following error message.
" C:\windows\system32\autoexec.nt. The systen file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose CLOSE to
terminate the application "

Can anyone help with any advice please. I have run sfc /scannow and
it has made no difference.
Any help much appreciated.

Read here: http://support.microsoft.com/?kbid=324767

 

[=?iso-8859-1?Q?Daniel_Mart=EDn?=]

Hi, Paul:

Please read this article from Microsoft Knowledge Base:

Error message when you install or start an MS-DOS or 16-bit Windows-based program
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

I recommend that you also run an antivirus program and antispyware software to discard a malware infection (some malware overwrite Autoexec.nt file).

I hope you get it sorted out.

 

[Rock]

A game program received for XMAS, for XP and Win 2000, will not install on
my sons laptop, running XP Home SP2 BUT will install on 2 other laptops and
a PC all running the same version of XP Home. We get the following error
message.
" C:\windows\system32\autoexec.nt. The systen file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose CLOSE to terminate
the application "

Can anyone help with any advice please. I have run sfc /scannow and it has
made no difference.
Any help much appreciated.

Error message when you install or start an MS-DOS or 16-bit
Windows-based program
http://support.microsoft.com/?id=324767

Also can be caused by a Trojan installing a file windupdater.exe and
creating registry entries for that file.
http://groups.google.com/[email protected]

AVAST (free antivirus software) can be the cause if SP2 is installed:
http://groups.google.com/[email protected]

You can put back the standard version of autoexec.nt by copying a backup
copy held in windows\repair to windows\system32.

 

[Paul Woodsford]

Thanks for everyone's help. Problem sorted.

 

[Rock]

Thanks for everyone's help. Problem sorted.

Great, glad it's fixed.