Problem importing Photo Story 3 .wmv into Movie Maker 2

[Guest]

I have created a Photo Story 3 .wmv file which plays just fine in Photo Story
3 but when I import it into Movie Maker 2.1 - to further enhance it - it
shuts down Movie Maker before I can do anything.

I looked for the .ax files that Papa John talks about on his site but didn't
find the main one. I changed the names of the .ax files he recommends
changing and this didn't help. I change my hardware acceleration and this
doesn't help either.

If I import one of my .wmv files, originally made in Movie Maker, it loads
just fine and the MM2 program works flawlessly.

What do you think is causing Photo Story 3 .wmv files, that I import into
Movie Maker 2.1, to shut down the program?

 

[Graham Hughes]

Can you give more details on the file, the size, which options you chose
when making it etc.

 

[Guest]

Graham,

I tried a small file after the first one shut down MM2 and it also shut it
down. It seems to be any file made in Photo Story 3 and imported to MM2
shuts down MM2.

The first Photo Story 3 was in 1024x768 size and on the second attempt I
only put 4 pictures together and went with 800x600 with regular transitions,
so it wasn't very large or complicated.

The program worked when I first got the computer a month ago but about a
week ago it started shutting down with any transfer of Photo Story 3 .wmv
files.

I have tried to use system restore but my computer wil not restore to any
earlier date. I think I have to reset it and start from scratch on that. I
run AdAware se every night to remove any spyware and have Norton Internet
Securty and anti-virus running with all my definitions up to date. A viral
scan of my system is negative. I have used these products for years as I have
MM2, all with Dell computers. My new Dell has a 3.8 p4 processor with 2 gigs
of RAM.

Again, MM2 works fine when I capture video from my camera or when I import
an old movie I made with MM2. Only the importing of PhotoStory 3 shuts it
down.

Thank you for your reply and any help will be appreciated.

 

[Graham Hughes]

If you could give the exact details on the file type saved as I can try to
reproduce it.