problem copying Outlook 2003 pst file

[Betty Palme]

When I try to copy an Outlook 2003 .pst file to a CD or flash drive, I get an
I/O error and the file won't copy. I thought the file might be too big, so I
tried to copy in pieces. Discovered emails with .jpg attachments are causing
the problem. Copying just one gives the error.

Is there a fix? Or do I have to pull all .jpg attachments off the emails?
This company sends a lot of pictures.

 

[DL]

Outlook was closed, check running processess for outlook.exe, when you
attempted to copy to flash drive?

 

[Betty Palme]

DL,

Outlook was closed and not running. Some .pst files would copy and others
wouldn't. I'd subdivided the email folders and made separate .pst files for
groups of email folders in order to cut the total file size down. Some
subfiles would not copy. Other files which were larger would copy. The only
thing the files which would not copy had in common was .jpg attachments.
They would not copy on re-tries, while the files with no .jpg attachments
would copy every time.

I was able to backup the entire .pst file on the hard drive, so it copied
fine there. The .pst files including .jpg attachments would not copy to a
flash drive or to a CD. Also, "bad" files would start to copy and seem fine
and then give the I/O message at various points into the copy. I assume the
message appeared when the copy got to a .jpg attachment.

Thanks for your help with this,
Betty

 

[DL]

If you can copy the pst to another location on your hd, but cannot copy to
flash, then its not a problem with file size or anything to do with the
pst - its something to do with your flash drive or its usb connection.
Is your flash drive connected to a hub? have you tried with it on another
usb port.

I'll assume your pst isnt more than 4gb, as if the usb is fat32 formated it
wont copy due to fat32 limitation size limitation

 

[Betty Palme]

It wouldn't copy to the CD drive either. The flash drive was connected
directly to the USB connection on the computer. No, the .pst is not as big
as 4GB.

I'm not at the computer location now, but I'll try your suggestions when I
am. I think I'll also try an HD to HD transfer.

 

[Pat Willener]

If you are getting an I/O error, you may try to run CHKDSK on the disk
where that PST file is located.