Problem adding Windows Components

[Guest]

I'm using Windows XP Home SP-2. I tried to "add/remove windows components" to
install a new component. During the install, I experienced the error at
http://support.microsoft.com/?id=884018. The document at the above
address advises to rebuild my security database to fix this problem. The
example they give says it's for W2000--doesn't correlate to what I see on my
XP SP2 machine.

The document also mentions a hotfix for this situation.

Anyone aware of a description of how to fix this in more laymen-like terms?
Any help/advice would be greatly appreciated.

 

[Galen]

In sledgehammer <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I'm using Windows XP Home SP-2. I tried to "add/remove windows
components" to install a new component. During the install, I
experienced the error at http://support.microsoft.com/?id=884018.
The document at the above
address advises to rebuild my security database to fix this problem.
The example they give says it's for W2000--doesn't correlate to what
I see on my XP SP2 machine.

The document also mentions a hotfix for this situation.

Anyone aware of a description of how to fix this in more laymen-like
terms? Any help/advice would be greatly appreciated.

Have you tried contacting them for the hotfix? Middle of the page - there's
a link to support.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes