Printing to network printer

[Andre]

I have a small office (12 Workstations) in a domain and we have one network
printer (HP 4240N). I have one worksation that when we try to print to it,
it seems to lock up the application (excel, word) but if i wait 10-15 mins it
finally prints. Even if I do print preview it locks up the application for
10-15 mins then print preview will show. I also tried to print a test page
from the printer properties and it takes 10-15 min for the printer properties
to pop up and then another 10-15 mins from the time I click "print test page"
to the time it acutally prints it. If I try a local (lpt1)printer it prints
fine... If I print from MS-Dos cmd line to the network printer it prints
fine... I also tried restarting the print spool service and that also did
not work... I logged into the workstation as admin and that does not work.
I did find a tempary fix that seems to work, which is install two printer
drivers that go to the same printer. When one starts acting up i switch to
the other printer I installed then when that starts acting up I switch my
printer again. Both act up after a few hrs and I basically go back and forth
between two printer drivers (one driver is PS and the other is PCL). Any
Ideas... please help- Next options is reimage and I really don't want to do
that.

 

[Marek]

Strange but I have few ideas to test.
It looks like PC waits for the respnse from the printer.
Is the particular printer installed as the default printer?

Try to install this printer not via server as shared but directly to print
over TCP/IP directly to HP printer jetdirect.
If success something is wrong with the ability to acces the share resources.

Try to install the network printer on a different PC to make it print server
for the problematic computer. Uninstall all printers and virtual printers
from the PC and install new printer from the new testing print server.
Another PCs can print via main server during this test without any change.

Is the computer able to browse the network and quickly access network
resources via UNC paths?

Check your DNS config and compare network interface settings with functional
computers.

Does the computer access printer like \\servername\printersharedname? Yes?
Try change it to \\printserverIPadress\printersharedname