Printers - Event ID 6161 - Win32 error - Print Processor error: 3

[Guest]

When a remote user logs onto my terminal server and attempts to print, and
error box is presented that states that an error has occurred. When I look
in the event log, I discover an error entry with an event id of 6161. The
error description states that a Win32 error has occured: "Win32 error code
returned by the print processor: 3." I have solicited help from various
peple that state solutions for event id of 61 and print processor errors of
3003 and 259. These are 'not' the errors I'm receiving. I have spent the
better part of a week trying to find a solution to this problem with no luck.
I have been using a Dell Dimension desktop as a terminal server and it does
not have this problem. I am trying to replace it with a Dell PE2800, which
is the one having this problem. Please help!!

 

[Vera Noest [MVP]]

This is a printer driver issue.
Which make and model printer is this, and which driver do you use?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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