Printer icons missing/can't add printers

[Guest]

Somewhere along the way I lost all of my printer icons in the printer window.
If I click on Add Printer, nothing happens. The print spooler is running
and I am able to print in most cases. My printers will show in a drop-down
within other applications and I can print from most websites except from
certain websites (such as a boarding pass from Delta). I have loaded SP2 and
all Windows updates.

 

[Guest]

I'm having the same problem with XP SP2. Tried removing all printers and
reinstalling (using command line interface), but I still cannot see the
printers. I can add and delete printers (again using the command line), and
printing works, but the GUI interface is unusable. It's been suggested that
I attempt to do a Windows XP repair from the install CD, but I've been
hesitant since I fear that may have unwanted results.

If anyone knows of a better solution, I'd love to hear it.

 

[Cari \(MS-MVP\)]

The only other thing I would suggest at this point is a System Restore to
the point before this happened. However if it is a while ago, then I would
definitely try a Repair Installation of XP. Don't forget to reinstall SP2
after the Repair Installation.

 

[Guest]

FYI -- after a system restore, including reloading SP2, the problem is the
same. May just have to live with it for now. The solution may be more
painful than the problem itself.