Printer / CPU usage

[Guest]

My CPU usage is at 100% and makes the computer runs really slow. At the same
time my HP 7660 printer is no longer in my print folder. I have unistalled,
but it won't let me reinstall. It does not recognize the printer via Plug and
Play.

 

[Cari \(MS-MVP\)]

Is there an uninstall utility on HP's website for your printer? If so,
download and run it.

Then reboot. Look at HP's site and download a new set of driver software
for your printer, Run the install package and do NOT connect the printer to
the PC until the software tells you to do so.

 

[Guest]

I went to HP's website and followed the uninstall and reinstall. Windows is
still not detecting my printer. Any thoughts?
Thanks

 

[Guest]

I also tried using a different cable to connect the printer and it sitll
didn't work. I also uninstalled the USB ports and controllers - still my
printer is not detected.
Not sure what to do next.

PS - the CPU usage seems to be improved, it's not running at 100% all the
time.

 

[Cari \(MS-MVP\)]

At this point, check with a friend's PC that the printer can be installed on
their PC.... it might have died and gone to printer heaven. Do other USB
devices work correctly?

 

[Guest]

Thanks, I was thinking of trying that. I just did and the other computer
didn't recognize the printer either. Time to find a new one. Thanks for you
help.