Hello Propharm,
Based on the symptoms, it seems there are some corruptons about printer
spool temp folder, I suggest that you try the following steps:
1. Stop spooler service
2. Remove the files in the following folder
%windir%\SYSTEM32\SPOOL\PRINTERS
3. Start spooler service to test
If the issue persists, you may want to contact Lexmark on this issue to see
if there is any updated driver to fix this problem.
Best Regards,
Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support
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| Thread-Topic: print spooler frozen
| thread-index: AcTAVeVvN4HkqipzSlKDgd7LhXSS2A==
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| From: "=?Utf-8?B?UHJvcGhhcm0=?=" <
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| References: <
[email protected]>
<
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| Subject: RE: print spooler frozen
| Date: Mon, 1 Nov 2004 13:01:02 -0800
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| We have already tried that, with no success. I did an internet search,
and I
| see some people are having this problem and are on service pack 3, I
wonder
| if I should upgrade the service pack 3 to 4?
|
| Thanks
| Propharm
|
| "Pedro VAMC" wrote:
|
| > Hi Propharm:
| >
| > Those kind of problems with the Lexmark printers refer to software
| > corruption (installation software of the printer). I recommend you to
look
| > for the latest driver from the Lexmark website and reinstall the
printer
| > where you have it originally (ex. 2000 Server). I hope this solves your
| > problem.
| >
| > Pedro VAMC
| >
| >
| > "Propharm" wrote:
| >
| > > When trying to print from our application to a network lexmark laser
printer
| > > on a w2k pro box the spooler freezes, and the logical printer says
"out of
| > > paper", but the printer has lots of paper. Windows gives the error
below, and
| > > after we stop and start the print spooler all the print jobs print
out ok.
| > > This happens about once a week.
| > >
| > > "The document Rx Label owned by Administrator failed to print. Win32
error
| > > code returned by the print processor: 259 (0x103)."
| > >
| > > Any ideas?
| > > Thanks
| > > --
| > > Propharm
|
