PPS not reading from email

G

Guest

I looked at the responses so far given. I still have the same problme. I have
to save the PPS file, run PPS and select the file I want to run. I did the
file associate in control panel...but to no avail. It will not run directly
from the email. I also did the download from MicroSoft, installed it with the
same problem. the PPS that came with my computer has expired. I'm up against
a wall.
 
S

Sonia

What responses? What download from Microsoft? Are you saying that PowerPoint
has expired?

Without knowing what your original question was and what the suggestions were
it's difficult to respond to this post. Please reply in the original thread so
that we'll have the full picture.
 
J

John Langhans [MSFT]

[CRITICAL UPDATE - Anyone using Office 2003 should install the Critical
Update or Service Pack 1 for Office 2003 as soon as possible. From
PowerPoint, choose "Help -> Check for Updates".]

[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]

Hello,

What version of PowerPoint are you using?
Have you installed the PowerPoint Viewer (and, if so, what version)?
What is the e-mail program or site that you are using?

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
G

Guest

OK...here goes again.

I bought a computer with the total Microsoft Office 2003 pre-installed.
Before the trial period was up, my PPS viewer was able to open a PPS file
that was attached to an e-mail. When my trial period was up, the **warning
display** come on and asked for a reqestration key. I did not buy the
MicroSoft Office Package so I did not have a key. The program would still run
put if the PPS file had embedded sound, the sound would not play. The
**Waring Display** also said that if I do not wish to buy the 'key' that by
using the add/remove program I could delete it from my system. This I did. I
subscribe to a site that sends out weekly PPS files as part of their e-mails.
It lets the reader know that if they do not have a PPS viewer that it can be
optained and they post a link:
To view these files you will need the Power Point viewer which is available
for FREE download at...http://snipurl.com/2fz9 The download is for Microsoft
Office PowerPoint Viewer 2003 ver 6.0.2600.0. On my old computer all I had to
do was download it and it ran fine from emails (Windows ME). As soon as I
tried to run the install PPS viewer on my Windows XP system I receive the
notification that the association program was not found and that I was to
goto Control Panel folder options and select the appropriate file to run the
file with the PPS extention. I did this and selected 'OK/Apply'. I then did a
system re-boot and tried to view the file from the email again with the same
result and the same 'error'. I got the information about the control panel
and folder options from here in the community. Since my orginal post I have
repeated all the steps from removing to installing and setting up the
association section in folder options. I'm again stuck where I was at the
begining of my 'orginal' post.
 
S

Sonia

Here's a simple way to get you going. I'm assuming that you did download and
install the PowerPoint 2003 Viewer. If you don't remember where you installed
it, do a search for PPTVIEW.EXE. Right click on your Desktop and select New >
Shortcut. You want to create a shortcut to PPTVIEW.EXE, so browse to it and
select it. An icon will be created on the Desktop and when you double click it
the Viewer will open.

From your email, instead of trying to run the presentation file, save it to your
hard drive. Then open the PowerPoint Viewer and from the dialog you can open
the presentation file.

Let us know if you have questions.
 
E

Echo S

Ok, so the problem here is that you had a trial version of PowerPoint, but
it has expired so you no longer have PowerPoint on your system.

The full version of PPT allows you to create and view PPT files. The free
Viewer only allows you to view files. So you only need the Viewer to do what
you want. You shouldn't be receiving errors looking for qualifying products
or anything like that.

After you downloaded the free PowerPoint Viewer, did you actually install
it? You have to double-click ppviewer.exe to start the Viewer install
process.

You said this:
As soon as I
tried to run the install PPS viewer on my Windows XP system I receive the
notification that the association program was not found and that I was to
goto Control Panel folder options and select the appropriate file to run the
file with the PPS extention.

I suspect that the error you described is the one you'd get when you attempt
to open/view a PPS/PPT file; it's not the error you'd get when attempting to
install the PPT Viewer itself. ?When you try to open/view a PPS/PPT file, if
Windows cannot find the PPT Viewer (or a full standalone version of PPT), it
will allow you to choose the appropriate file to run.

Try double-clicking the file you downloaded from http://snipurl.com/2fz9 to
install it.
 
G

Guest

Like I said....I can run the program BUT NOT BY JUST CLICKING THE FILE IN THE
EMAIL. And yes I save the install program and ran it from my computer not run
it from the net. I was able before to just click on the file and PPS view
would automatically run from with-in the email. Can't do that now.
 
E

Echo S

You may want to ask your question in the appropriate newsgroup for your
email program, then.
 
J

John Langhans [MSFT]

Hello,

I might have missed this from your previous posts... but....

What is application you use for viewing/reading your e-mail?
What is your e-mail provider?

We REALLY want to get to the root cause of the problem you are experiencing
and having this additional information would help our testers reproduce the
problem you are experiencing.

Thanks,

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
G

Guest

Hello John.....I use outlook express. When my 60 trial of MircroSoft Office
ran out I downloaded the PPSview ver 6.0.2600.0. This download worked on my
other computer just fine. It will not run from the file enclosed in an
e-mail. If I save the file (like to desktop) all I have to do is click on the
file and then PPSview 'automatically' runs. How do I get it to run from the
emial. It did on my Windows Me computer just fine.
 
J

John Langhans [MSFT]

Thanks,

With that additional information I was able to repro this internally under
the following configuration:

* Windows XP Service Pack 2 (SP-2)
* PowerPoint Viewer 2003 installed (no version of PowerPoint installed).
* Attachments in Outlook Express

On the surface, it appears to be some kind of regression in Outlook Express
caused by SP-2, but I'll leave it to the testing groups to find over the
ownership of the bug.

For now, the workarounds are:

* Save attachment and open from Windows explorer or PowerPoint Viewer 2003
directly
* Remove PowerPoint Viewer 2003 and install PowerPoint Viewer 97 (which
doesn't exhibit this problem)
* Remove Service Pack 2 for Windows XP (I definitely do NOT recommend this
due to the many security enhancements it contains).

I anyone else is experiencing this problem with a different e-mail client
or with PowerPoint (instead of Viewer), please let me know. I'll post
update once testing has determined the root case.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
J

John Langhans [MSFT]

[CRITICAL UPDATE - Anyone using Office 2003 should install the Critical
Update or Service Pack 1 for Office 2003 as soon as possible. From
PowerPoint, choose "Help -> Check for Updates".]

[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]

Hello,

Testing has come up with the following workaround.

1) Install PowerPoint Viewer 97 to the same folder as PowerPoint Viewer
2003.
2) Rename the respective executables for the two viewers as follows:
2a) Rename PowerPoint Viewer 97 executable to something other than
"pptview.exe" or "ppview32.exe"
2b) Rename PowerPoint Viewer 2003 executable "ppview32.exe"

This will "trick" Outlook Express into using PowerPoint Viewer 2003
(instead of PowerPoint Viewer 97) to open attachments.

You can get PowerPoint Viewer 97 from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7c404e8e-5513-46c4-
aa4f-058a84a37df1&DisplayLang=en&hurl=56C5044BA426B18891FD034D7EB36FE6

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
E

Echo S

Can you find the files on your system? If so, right-click one and choose
Rename. Then just type in the new name.

--
Echo [MS PPT MVP]
http://www.echosvoice.com


cozyhome said:
How do I change the respective executables file names?
--
Thanks, K


"John Langhans [MSFT]" said:
[CRITICAL UPDATE - Anyone using Office 2003 should install the Critical
Update or Service Pack 1 for Office 2003 as soon as possible. From
PowerPoint, choose "Help -> Check for Updates".]

[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]

Hello,

Testing has come up with the following workaround.

1) Install PowerPoint Viewer 97 to the same folder as PowerPoint Viewer
2003.
2) Rename the respective executables for the two viewers as follows:
2a) Rename PowerPoint Viewer 97 executable to something other than
"pptview.exe" or "ppview32.exe"
2b) Rename PowerPoint Viewer 2003 executable "ppview32.exe"

This will "trick" Outlook Express into using PowerPoint Viewer 2003
(instead of PowerPoint Viewer 97) to open attachments.

You can get PowerPoint Viewer 97 from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7c404e8e-5513-46c4-
aa4f-058a84a37df1&DisplayLang=en&hurl=56C5044BA426B18891FD034D7EB36FE6

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
G

Guest

Retired Navy Chief said:
I looked at the responses so far given. I still have the same problme. I have
to save the PPS file, run PPS and select the file I want to run. I did the
file associate in control panel...but to no avail. It will not run directly
from the email. I also did the download from MicroSoft, installed it with the
same problem. the PPS that came with my computer has expired. I'm up against
a wall.
 
M

Michael Koerner

It will not run when saved from an e-mail. You either have to double click
on the saved file and if you have either the PowerPoint viewer or the full
version of PowerPoint on your system it will then open and run in the
Slideshow mode.

I personally would not want any program to run when saved from an email.

--
<>Please post all follow-up questions/replies to the newsgroup<>
<><>Email unless specifically requested will not be opened<><>
<><><>Do Provide The Version Of PowerPoint You Are Using<><><>
<><><>Do Not Post Attachments In This Newsgroup<><><>
Michael Koerner [MS PPT MVP]


"powerpoint Microsoft windows XP"
|
|
| "Retired Navy Chief" wrote:
|
| > I looked at the responses so far given. I still have the same problme. I
have
| > to save the PPS file, run PPS and select the file I want to run. I did
the
| > file associate in control panel...but to no avail. It will not run
directly
| > from the email. I also did the download from MicroSoft, installed it
with the
| > same problem. the PPS that came with my computer has expired. I'm up
against
| > a wall.
 
G

Guest

Hello! Why isnt this bugg fixed? have the same problem with two new
computers with Works 8.0, Outlook express, XP home and tryed windows
update.Get an errormessage when open from e-mail but saved on computer is no
problem to open

""John Langhans [MSFT]"" skrev:
 
G

Guest

I am having the same problems with .pps and outlook. However the link you
provided does not seem to be working... at least not for me. Is there any
other way to download power point 97?


"Sonia" skrev:
Try http://office.microsoft.com/downloads/2000/Ppview97.aspx
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com


lostandconfused said:
I am having the same problems with .pps and outlook. However the link you
provided does not seem to be working... at least not for me. Is there any
other way to download power point 97?

"John Langhans [MSFT]" said:
[CRITICAL UPDATE - Anyone using Office 2003 should install the Critical
Update or Service Pack 1 for Office 2003 as soon as possible. From
PowerPoint, choose "Help -> Check for Updates".]

[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]

Hello,

Testing has come up with the following workaround.

1) Install PowerPoint Viewer 97 to the same folder as PowerPoint Viewer
2003.
2) Rename the respective executables for the two viewers as follows:
2a) Rename PowerPoint Viewer 97 executable to something other than
"pptview.exe" or "ppview32.exe"
2b) Rename PowerPoint Viewer 2003 executable "ppview32.exe"

This will "trick" Outlook Express into using PowerPoint Viewer 2003
(instead of PowerPoint Viewer 97) to open attachments.

You can get PowerPoint Viewer 97 from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7c404e8e-5513-46c4-
aa4f-058a84a37df1&DisplayLang=en&hurl=56C5044BA426B18891FD034D7EB36FE6

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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