poweroint screen turns green

[Guest]

When a wmv video is to play in my powerpoint presentation, the screen will
turn a bright green and then lock up. The only way out is to stop powerpoint
totally by cont-alt-del and then end-task. When I run the same program from
a CD that has been packaged, it will play fine. Just not from the hard
drive. In the past, I have had trouble with the screen turning white. I
finally gave up on that, but now in my current presentation, it turns green.
I am using Office 2003 Small Business Edition.

 

[Ute Simon]

When a wmv video is to play in my powerpoint presentation, the screen will

turn a bright green and then lock up. The only way out is to stop
powerpoint
totally by cont-alt-del and then end-task. When I run the same program
from
a CD that has been packaged, it will play fine. Just not from the hard
drive. In the past, I have had trouble with the screen turning white. I
finally gave up on that, but now in my current presentation, it turns
green.
I am using Office 2003 Small Business Edition.

Is a DVD-playing software installed on your computer? I saw this green
screen quite often on machines with WinDVD. Try deinstalling the DVD-player
and install another one (Nero 7 works fine for me). DVD-Plugins for Windows
Media Player usually work better than stand-alone programs.

The white screen you saw before could be an issue of path length. Paths to
presentations with multimedia files should not be longer than 128
characters. Move presentation and video to C:\Test, re-insert the video and
try again.

Best regards,
Ute