Pop3 issues with Vista

[Guest]

I have upgraded to Vista Ultimate and for the most part, I like it. However I
have ran into a rather annoying problem and I have not seen a Microsoft
represenitive address it or any solutions.

Before upgrading, I was able to use Outlook 2007 pull email from two pop
accounts plus my exchange server. However, after the upgrade Outlook is
unable to download mail from my pop accounts.

To troubleshoot the problem I did the following:
Turned off antivirus
Turned off the firewall
recreated the accounts in outlook.
setup one of the accounts in Vista Mail and had the same problem in that
program
Setup the account on a non-vista machine and had no problem
Disabling RSS feeds in Outlook

However when I try to download the emails, the download is very slow and
when it gets to about 20k, stops and eventually times out. Again, I did not
have this issue before and it is not with the email providers.

I have seen a lot of posts on this and it is not an email client problem, it
is something in vista. It does not make sense to me as I'm not sure how an OS
can interfere specifically with POP3.

All software is RTM.

Thank you for any help or suggestions.

 

[Frank Saunders, MS-MVP OE/WM]

I have upgraded to Vista Ultimate and for the most part, I like it. However
I
have ran into a rather annoying problem and I have not seen a Microsoft
represenitive address it or any solutions.

Before upgrading, I was able to use Outlook 2007 pull email from two pop
accounts plus my exchange server. However, after the upgrade Outlook is
unable to download mail from my pop accounts.

To troubleshoot the problem I did the following:
Turned off antivirus
Turned off the firewall
recreated the accounts in outlook.
setup one of the accounts in Vista Mail and had the same problem in that
program
Setup the account on a non-vista machine and had no problem
Disabling RSS feeds in Outlook

However when I try to download the emails, the download is very slow and
when it gets to about 20k, stops and eventually times out. Again, I did
not
have this issue before and it is not with the email providers.

I have seen a lot of posts on this and it is not an email client problem,
it
is something in vista. It does not make sense to me as I'm not sure how an
OS
can interfere specifically with POP3.

All software is RTM.

I have no trouble at all receiving POP3 mail with Windows Mail, although one
of my servers is slow to start downloading. But then it's slow to start
downloading with OE on WinXP, too. The other POP3 accounts (three of them)
are as fast on Vista as on WinXP. I don't see how it's a Vista problem and
not an Outlook Problem if you haven't tried the account in Windows Mail.

 

[Frank Saunders, MS-MVP OE/WM]

Look back at the quote, I did try the Vista Mail program. I had the same
problem.

Missed that

More info that may be important:
These account do not use SPA authentication
They are on linux based systems.

No SPA here. I don't know what system they're on. Sorry I can't be more
helpful.

 

[Guest]

I appreciate you at least answering.

I'm going to try setting up a test enviroment in virtual pc 2007 beta to see
if I can recreate the problem. I'm also running Outlook now in admin mode to
see if that makes a difference.

 

[Richard Urban]

I performed a clean install (that is the only type I ever perform). I input
my pop3 account information. I Imported my previous mail store (186 meg 2800
files). Windows Mail zips right along. I haven't tried Outlook as I am happy
with the default Email program.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Steve Cochran]

What about when you telnet to the servers? Is that similarly slowed down?

When you say "turned off antivirus" what did you do? If it is something
such as Norton, you nearly have to uninstall it to get rid of it. You at
least have to go to services and disable all the services by the AV software
and then reboot.

I'd go to Start | Run and type msconfig and disable all startup items and
all non-MS services and then reboot and then see if you have the same
issues. If not, then its one of those startup items, which seems likely, as
others are not having POP3 issues.

steve

 

[Guest]

Thanks for the replies everyone. I decided to see if I could emmulate the
problem in virtual pc with a clean install of vista and without any other
programs installed - just vista.

I setup one of my accounts in vista mail within the virtual computer. The
problem still showed up! This is without any other programs installed and a
default, clean install of vista. I'm not sure what the combination is that is
ausing my problems.

If you go look in the vista mail group, there are a lot of people having
this issue. I just didn't post in that group because they were getting no
answers and it isn't just a Vista Mail problem. It effects Outlook as well.

To answer the question, yes I actually ended up removing antivirus but again
I left any question out by creating a virtual pc enviroment with just vista
in it and nothing else.

 

[Bill]

Thanks for the replies everyone. I decided to see if I could
emmulate the
problem in virtual pc with a clean install of vista and without any
other
programs installed - just vista.

I setup one of my accounts in vista mail within the virtual
computer. The
problem still showed up! This is without any other programs
installed and a
default, clean install of vista. I'm not sure what the combination
is that is
ausing my problems.

I don't have an answer, but I can tell you that I've installed Vista
on several computers with the home, business, and ultimate editions,
including x64, and never had an email issue.

I did have one issue with AVG antivirus, but it was a configuration
problem with AVG, not Vista. I should also mention that I haven't
bothered with Outlook yet (just WinMail and Eudora) since we won't
have Vista on work computers till at least next summer. And personally
I prefer WinMail over Outlook.

 

[Guest]

FIX FOUND!! A lot of people are having this issue and it was also affecting
NNTP. Here is the answer, drop out to a command prompt with admin rights and
run

netsh interface tcp set global autotuninglevel=disabled

This fixed my problems. I think it may be because I'm running through a
CISCO router.

 

[Steve Cochran]

Good. And the telnet issue showed it was not a WinMail issue per se.

Thanks for the feedback.

steve

 

[Guest]

GREAT!
Thanks a lot.
I have the same issue since a month. I've used RC2 with no problem for a
long time. Than, in the end of november. i got the mail trouble. And still
with the RTM after a clean install on a formatted partition...

Thanks again for the fix... it works fine! ... but where did you find it?

bye
Sau