pop-ups????

J

Jim L

All of a sudden my son is getting many pop-ups on his computer. He ran
Spybot, Adaware and Norton AV but nothing shows up. What else can he do?
Thanks.
 
J

jopa66

First:
I suggest you start by going here:
http://forums.spywareinfo.com/index.php?showtopic=227

The folks there at Spywareinfo have a lot of experience in dealing
Hijackers/Spyware/Malware. There is no charge for the help and information
available but, they do request donations. Read that first page carefully,
and following its instructions you will download a little program called
Hijackthis. Its purpose is simply to scan your computer and generate a log
of everything that is running at that moment. It does not decide what is
Good or Bad. That's what the experts at Spywareinfo will do. So *DO NOT*
just arbitrarily start deleting what it finds.

Next:
Set up a user account at Spywareinfo and post your LOG there, not here.
There are many experts on that forum and someone will analyze it and let you
know if anything is amuck and what you can do to fix it.

You always want to keep your virus definitions up-to-date, as well as use
tools like Spybot and Ad-Aware which also must be kept up-to-date every time
*before* you use them to scan your machine.

Spybot FREE
http://www.safer-networking.org/en/index.html

Ad-Aware FREE & Pro
http://www.lavasoftusa.com/software/adaware/

If you need a good FREE antivirus try AVG at
http://www.grisoft.com/

This may sound like a lot of work and it is. And there's still no guarantee.
But, you'll learn a whole lot in the process and have a much more secure
computer.
 

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