pop up when send/rec'v mail - causes error

[huh..?]

when my windows mail send/rec'v mail, a pop up window appears for each email
account:

Windows Security = window name
Logon to (email name)
"please verify that both the username and password are correct for your mail
server"

then i have to enter user name/password... but when i enter for that email
account, it doesn't work.... if i enter for host/primary/ISP email it still
doesn't work....

what is this? what does it mean and what user name / passwords do i need to
use?

 

[Gary VanderMolen]

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[huh..?]

yes, i was sure everything was correct -- as i've been trying different
things for 2days now... i even tried changing the port to default- to no
avail.

i removed and set up accounts again, with no luck. ... i still get that
popup window... i have used each address -- nothing works.

i use Norton antivirus... which hasn't shown anything abnormal.
now what/?/?? ---

i really need my email to work, as i take online courses !!

 

[huh..?]

yes --- i've tried countless times in last two days... i did remove and try
again... this is the error mes:
Account: '(acct name)', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Account: '(acct name)', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

i get this message for each of the email accounts ...
now what???

i need my mail, as i take online courses and have a couple groups that i
need to reply in timely manner.

thanks for the help

 

[Colton]

yes --- i've tried countless times in last two days... i did remove and try
again... this is the error mes:
Account: '(acct name)', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Account: '(acct name)', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

i get this message for each of the email accounts ...
now what???

i need my mail, as i take online courses and have a couple groups that i
need to reply in timely manner.

thanks for the help

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

You have your server correct, so how are you logging in? When you go to "Server" tab in your account
properties, you should have your account name without the @gmail.com. (Ex: abc instead of
(e-mail address removed))

That could be the problem?

 

[Gary VanderMolen]

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures many of its problems.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview