POP UP ADS

G

Guest

I am getting pop up ads for different sites. they just pop up as new windows.
I guess they aren't really ads but web pages to different site. I have ran
spyware and virus scans and they all come back as no spyware or viruses
found. but the ads keep coming and then it tends to freeze up my computer and
I have to restart my computer...any info would helpful thank you
 
D

David H. Lipman

From: "native_49" <[email protected]>

| I am getting pop up ads for different sites. they just pop up as new windows.
| I guess they aren't really ads but web pages to different site. I have ran
| spyware and virus scans and they all come back as no spyware or viruses
| found. but the ads keep coming and then it tends to freeze up my computer and
| I have to restart my computer...any info would helpful thank you

You said you "...ran spyware and virus scans..."

Exactly WHAT anti malware scanners did you use ?
 
G

Guest

native_49 said:
I am getting pop up ads for different sites. they just pop up as new windows.
I guess they aren't really ads but web pages to different site. I have ran
spyware and virus scans and they all come back as no spyware or viruses
found. but the ads keep coming and then it tends to freeze up my computer and
I have to restart my computer...any info would helpful thank you


If all clean it is likely in the Hosts File there is an entry for it there
and every time you open the browser it resurrect itself, so open the Hosts
file as instructed below and remove the entry for it.
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
= Open the Windows
Explorer and locate this path:
C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
file called the HOSTS file but not the one with the extension *.SAM* leave
this as is.
If you can't see it try to click Tools >> Folder Options and select show
Hidden files and folder, then right Click the Hosts file and select open with
Notepad.
There see any reference for that site and remove it, you Hosts file will
looks like this:
# 102.54.94.97 rhino.acme.com # Source server
# 38.25.63.10 x.acme.com # Client Host
127.0.0.1 LocalHost
------------------------------------------
Remove all other References other than those above.

Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

If you still directed Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know.
Regards,
nass
 
D

David H. Lipman

From: "native_49" <[email protected]>

| Ad-Aware from Lavasoft and the Malicious Software Removal Tool from
| Microsoft...
|

The Microsoft MRT is not a tool for scanning the system for adware/spyware and Ad-aware
(hopefully is Ad-aware SE v1.06) wasn't enough.


If you are using any version of Sun Java that is prior to JRE Version 6.0,
then you are strongly urged to remove any/all versions.
There are numerous vulnerabilities in them and they are actively being exploited.

It is highly suggested that you update to the latest version which is Sun Java JRE/JSE
Version 6.0 update 1 (jre 6u1)

Simple check, look under...
C:\Program Files\Java

The only folder under that folder should be the latest version.

Such as...
C:\Program Files\Java\jre1.6.0_01

http://java.sun.com/javase/downloads/index.jsp
http://www.java.com/en/download/manual.jsp

FYI:
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102557-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102622-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102648-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102729-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102732-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102760-1



For non-viral malware...

Please download, install and update the following software...

* [ If you version of Ad-aware is v6 ] Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/
http://www.lavasoft.de/ms/index.htm

* SpyBot Search and Destroy v1.4
http://security.kolla.de/
http://www.safer-networking.org/microsoft.en.html

* SuperAntiSpyware
http://www.superantispyware.com/superantispywarefreevspro.html

After the software is updated, I suggest scanning the system in Safe Mode.


For viral malware...

* Download MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *
 

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