This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware and/or Spybot Search & Destroy to remove it.
Ad-Aware:
http://www.lavasoftusa.com/
Spybot:
http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php
Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -
Winsock repair tools:
LSPFix- all versions of Windows
http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites
If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.
Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256
If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html
Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip
An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
Also, make sure your anti-virus software is using up-to-date definitions and
run a full system scan. If you don't have such, use an online scan:
http://housecall.trendmicro.com/housecall/start_corp.asp
http://www.pandasoftware.com/activescan/
http://www.bitdefender.com/scan/license.php
http://security.symantec.com/sscv6/default.asp
http://www.ravantivirus.com/scan/
http://us.mcafee.com/root/mfs/default.asp
http://www.kaspersky.com/scanforvirus
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
--
Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)
George-NY said:
Hi All.
When I go to a lot of web sites a window pops up and in the blue bar at
the
top it says,"dtdp://748[331[1]jgen44-cjt1.net/htm/704/0/javaSiteRequest."
and in the box below it says.
, "This file does not have a program associated with it for performing
this
action in the folder options control panel."
When I click on OK another window pops up saying in the blue bar at the
top,
"Microsoft Internet Explorer"
In the box below, "IE cannot open this helper application for
dtdp://748[331[1]jgen44-cjt1.net/htm/704/0/javaSiteRequest.... The
protocol
in this address is not valid. Make sure the address is valid and try
again."
When I click OK everything works well.
Anyone can help me to stop these windows from popping up most of the time
when I am on the web.
Any help is appreciated.
George-NY
