Pleading for HELP . . . Unable to Use Personal Folders

M

Mijos

I am resubmitting to this newsgroup from the outlook.installation newsgroup.
My Bad !

Installing Outlook 2002 on a Dell Latitude D410.

Have been at this a few hours. Must have goofed with initial install and
have been compounding the problem over and over again for the last several
hours.

I have been unable to download or send any mail. Initially I set up a pop3
email account and tested the account settings successfully.

There are now three personal folders (groups?) :

1) Outlook Today - [Personal Folders]
When I try to open this I receive the following message: Unable to display
the folder. Microsoft Outlook could not access the specified folder
location. Could not open the item. Try Again.

2) Personal Folders
When I try to open this I receive the following message: Unable to display
the folder. Microsoft Outlook could not access the specified folder
location. The file C:\Documents and Settings\S....S......\Local
Settings\Application Data\Microsoft\Outlook\Personal Folders.pst could not
be found.

3) Personal Folders
This appears to be functional, and has a sub folder, Deleted Items. I have
not been able to send or receive email with this though.

I have uninstalled and reinstalled a couple times, but have been unable to
send or receive email. I really would like to go back to the initial
install with the Outlook Today folder that has all the default sub-folders.
Not sure what I did that locked it up but it has never opened up for me.

Any suggestions?????
 
M

Mijos

Yes, at one point I did do that. I suspect that explains one of my Personal
Folders sets. At this point I would really like to totally uninstall any
trace and reinstall a brand new clean Outlook without the excess Personal
Folders. Is that possible?

Diane Poremsky said:
Did you close outlook and make a new profile in control panel, mail.










Mijos said:
I am resubmitting to this newsgroup from the outlook.installation
newsgroup. My Bad !

Installing Outlook 2002 on a Dell Latitude D410.

Have been at this a few hours. Must have goofed with initial install and
have been compounding the problem over and over again for the last
several
hours.

I have been unable to download or send any mail. Initially I set up a
pop3
email account and tested the account settings successfully.

There are now three personal folders (groups?) :

1) Outlook Today - [Personal Folders]
When I try to open this I receive the following message: Unable to
display
the folder. Microsoft Outlook could not access the specified folder
location. Could not open the item. Try Again.

2) Personal Folders
When I try to open this I receive the following message: Unable to
display
the folder. Microsoft Outlook could not access the specified folder
location. The file C:\Documents and Settings\S....S......\Local
Settings\Application Data\Microsoft\Outlook\Personal Folders.pst could
not
be found.

3) Personal Folders
This appears to be functional, and has a sub folder, Deleted Items. I
have not been able to send or receive email with this though.

I have uninstalled and reinstalled a couple times, but have been unable
to
send or receive email. I really would like to go back to the initial
install with the Outlook Today folder that has all the default
sub-folders.
Not sure what I did that locked it up but it has never opened up for me.

Any suggestions?????
 
D

Diane Poremsky [MVP]

The best way is to delete the existing profiles and make a new profile with
a completely new name.

you can delete or move the files in the two outlook folders
(http://www.outlook-tips.net/beginner/filepath.htm) if you want.










Mijos said:
Yes, at one point I did do that. I suspect that explains one of my
Personal Folders sets. At this point I would really like to totally
uninstall any trace and reinstall a brand new clean Outlook without the
excess Personal Folders. Is that possible?

Diane Poremsky said:
Did you close outlook and make a new profile in control panel, mail.










Mijos said:
I am resubmitting to this newsgroup from the outlook.installation
newsgroup. My Bad !

Installing Outlook 2002 on a Dell Latitude D410.

Have been at this a few hours. Must have goofed with initial install
and
have been compounding the problem over and over again for the last
several
hours.

I have been unable to download or send any mail. Initially I set up a
pop3
email account and tested the account settings successfully.

There are now three personal folders (groups?) :

1) Outlook Today - [Personal Folders]
When I try to open this I receive the following message: Unable to
display
the folder. Microsoft Outlook could not access the specified folder
location. Could not open the item. Try Again.

2) Personal Folders
When I try to open this I receive the following message: Unable to
display
the folder. Microsoft Outlook could not access the specified folder
location. The file C:\Documents and Settings\S....S......\Local
Settings\Application Data\Microsoft\Outlook\Personal Folders.pst could
not
be found.

3) Personal Folders
This appears to be functional, and has a sub folder, Deleted Items. I
have not been able to send or receive email with this though.

I have uninstalled and reinstalled a couple times, but have been unable
to
send or receive email. I really would like to go back to the initial
install with the Outlook Today folder that has all the default
sub-folders.
Not sure what I did that locked it up but it has never opened up for me.

Any suggestions?????
 

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