Dave said:
Hi all,
having a problem with the above version 7. When I go to
print, an area opens on the left side of the screen but
shows no printers listed. It will try to print to my HP
855. It will not show my HP 7550 printer. Any suggestions
will be greatly appreciated.
Dave
This message has been checked for viruses by Norton
Anti-Virus.
======================================
On your Print screen in PI7...if you open the "Select
a Printer" drop window...is it blank?
It may help to uninstall all the printers and reinstall
one of them. Also, your printer drivers may need to
be updated.
HP 7550 WinXP Driver
http://tinyurl.com/27otq
There is no WinXP driver available for your HP855.
This means you are running the basic driver that is
installed by WinXP. This could be the source of your
problem.
I would also suggest that you disable your virus
scanner when you are working in Picture It!. If
you happen to be running the 2004 version of
NAV...add the following file to the exclusion list:
piorg7.db
Also, the following articles may offer some useful
info:
(313250) PIP/Works: How to Troubleshoot
Printing Issues
http://support.microsoft.com/?kbid=313250
(applies to versions 7.0 and 9 as well)
(308028) Resources for Troubleshooting
Printing Problems in Windows XP
http://support.microsoft.com/?kbid=308028
(314085) Troubleshooting General Printing
Problems in Windows XP
http://support.microsoft.com/?kbid=314085
For additional info on:
Picture It! / Digital Image Pro /
Digital Image Library......
Try this link:
http://tinyurl.com/iozo
Or...go to the following site:
http://tinyurl.com/218p
Wait for the page to load.
(if the newsgroup list doesn't load,
left click your Refresh button)
Scroll down the list in the left pane to:
"pictureit"
--
John Inzer
Picture It! MVP
return e-mail disabled
Picture It! Support Center
http://support.microsoft.com/?pr=pic