PC keeps rebooting

[Millie]

Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

 

[Wouter]

Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

Even a Patched PC can be infected....if the infection took place
prior to the Patch.
Are you (sometimes) able to logon, or does it allways reboot
before you can do anything?
Is there any error message when the reboot process starts ?

 

[David Robbins]

Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

rebooting while loading the setup disks doesn't sound good. i assume that
when you say its rebooting that there is no blue screen or other error
before it reboots. since it does this while loading the setup disks i would
bet its a hardware problem. try pulling all cards and memory sticks, and
cpu if you dare, and reseat them. check the power connectors and other
cables. if you have a cpu fan make sure it is working. if you have
something like norton utilities try booting with that and running hardware
diagnostics. some bios keep error logs, see if yours has anything in it.

 

[Roland the Gunslinger]

Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

Sounds like a heat problem or maybe a bad PSU.


bluestringer

 

[dcdon]

Hi Millie,

Boot to your BIOS and change your boot order where CD-ROM is First, exit properly.

Place W2K CD in tray

Power down

Power PC

"If your CD-ROM is not bootable, this will not work" you can use the 4 floppies, but change
the boot order back to floppy first.

When you're booted up choose "R" for repair

When you get to "Enter your Emergency Repair Disk (I am assuming you do not have one prior
to your problem) choose repair from Recovery Console

Note: Depending on your setup, this may or may not work.

You also could choose to Install w2000 double throw down "repair"

After the boot, choose install W2000, and go through as would reinstall, and you will get to
one final offer to "repair" or "install", at the point, choose "repair". This will "in a
word" reinstall your OS, without removing data. Good luck, and good luck.

After through, boot to the GUI, go here and use Stinger http://vil.nai.com/vil/stinger/

After running stinger, pay close attention to what it yields. Write it down.

After go here and run an online virus scan (probably the best)
http://securityresponse.symantec.com/ Look for "Free online..." choose virus scan, let it
do it's thing. Print or write down everything it finds, go to Google get the Symantec fix
SHEET, and do it line for line. This is not fun and it is time consuming.

You should be up to speed by now.

Get two administrator accounts, both with "strong" complex passwords.

Immediately go to Backup and make an ERD, and then make a Full backup (if HDD permits) leave
it under root, so easy to find for now.

After you have that you might go back and over install McAfee, if that's what you like.

Go to www.spychecker.com and pick up Ad-aware, and SpyBotS&D, and just look around for
pretty good utilities.


--

good computing,
don
---------






Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

 

[Guest]

sounds like aheat problem or the power unit voltage is to
low

 

[dcdon]

I may have misspoke if the more to the thread.

--

good computing,
don
---------




Hi Millie,

Boot to your BIOS and change your boot order where CD-ROM is First, exit properly.

Place W2K CD in tray

Power down

Power PC

"If your CD-ROM is not bootable, this will not work" you can use the 4 floppies, but change
the boot order back to floppy first.

When you're booted up choose "R" for repair

When you get to "Enter your Emergency Repair Disk (I am assuming you do not have one prior
to your problem) choose repair from Recovery Console

Note: Depending on your setup, this may or may not work.

You also could choose to Install w2000 double throw down "repair"

After the boot, choose install W2000, and go through as would reinstall, and you will get to
one final offer to "repair" or "install", at the point, choose "repair". This will "in a
word" reinstall your OS, without removing data. Good luck, and good luck.

After through, boot to the GUI, go here and use Stinger http://vil.nai.com/vil/stinger/

After running stinger, pay close attention to what it yields. Write it down.

After go here and run an online virus scan (probably the best)
http://securityresponse.symantec.com/ Look for "Free online..." choose virus scan, let it
do it's thing. Print or write down everything it finds, go to Google get the Symantec fix
SHEET, and do it line for line. This is not fun and it is time consuming.

You should be up to speed by now.

Get two administrator accounts, both with "strong" complex passwords.

Immediately go to Backup and make an ERD, and then make a Full backup (if HDD permits) leave
it under root, so easy to find for now.

After you have that you might go back and over install McAfee, if that's what you like.

Go to www.spychecker.com and pick up Ad-aware, and SpyBotS&D, and just look around for
pretty good utilities.


--

good computing,
don
---------






Hello,

My WIN2K Pro PC (with SP4 and latest patches and updates)
keeps rebooting. At first I thought my PC was infected
with the W32/Nachi.worm, but my PC is patched with the
Microsoft security patch MS03-039. Plus I have McAfee
Anti-virus with the latest search engine and DAT files.

I tried going into Safe Mode without Networking, Safe
Mode at the Command Prompt, and it reboots there too. I
tried booting with the Windows Setup Disks. By the time I
got to Disk 4 and pressed Enter, the PC rebooted again.

Does anyone have any idea what is wrong with my computer?

Thanks for your help,
Millie

 

[Guest]

Yes, my PC was infected with W32/nachi.worm prior to the
patch. Yes, only twice I was able to login to the desktop
and use Outlook and Word before the PC rebooted. Yes, the
majority of the time as soon as I press Ctrl-Alt -Delete
to logon, the PC rebooted.

No, there was never a blue screen or any error message
text. The PC just reboots.

I did manage to get to safe mode command prompt once, and
was able to confirm the c:\winnt\system32\wins folder did
not have the DLLHOST.EXE and SVCHOST.EXE files, and the
registry HKEY_LOCAL MACHINE\SYSTEM\Current Control
Set\Services did not have the RPCPATCH and RPCTFPD keys.

Thank you,
Millie

 

[Millie]

A BIG thank you to everyone who replied to my post. I
wanted to let you all know that the problem was caused by
the power supply unit. If I removed the lid from the power
supply unit, my PC boots up okay.

So now I'm replacing the power supply unit with one that
has more watts and amps.

Millie

 

[Wouter]

A BIG thank you to everyone who replied to my post. I
wanted to let you all know that the problem was caused by
the power supply unit. If I removed the lid from the power
supply unit, my PC boots up okay.

So now I'm replacing the power supply unit with one that
has more watts and amps.

Millie

Thanks for keeping us up to date