Palm sync old contacts from Outlook

[snakeoids]

Greetings,
I have a peculiar problem. I just got a new computer. I'm having troubles
with my Outlook contacts.

I copied my pst file from the old computer to the new one. However I
received an error message when I clicked the "To..." button on a new email
message. It said that the address list could not be displayed. I fixed this
problem by refreshing the contacts in Outlooks account settings.

However I have a remaining problem. When I sync my palm with the new
computer, it grabs old contact info. It's weird. If I make a change to a
contact (say a new email address), my palm will grab the old data (old email
address).

I've even wipped the memory on my palm and did a fresh sync of data and it
still grabs old info. The only thing that comes to mind is that there's a
file of old data that my palm is syncing with, but I can't imagine what that
file could be. Any ideas?

Thank you,
Rod

 

[Russ Valentine]

Post is too vague. You "refreshed the contacts" means what exactly?
Sync issues are not Outlook issues. They are issues with your sync software
which your manufacturer supports. If you configured your synch software to
sync with a previous Outlook profile, then it will continue to do so.

 

[Brian Tillman [MVP - Outlook]]

I copied my pst file from the old computer to the new one. However I
received an error message when I clicked the "To..." button on a new email
message. It said that the address list could not be displayed. I fixed
this
problem by refreshing the contacts in Outlooks account settings.

However I have a remaining problem. When I sync my palm with the new
computer, it grabs old contact info. It's weird. If I make a change to a
contact (say a new email address), my palm will grab the old data (old email
address).

I've even wipped the memory on my palm and did a fresh sync of data and it
still grabs old info. The only thing that comes to mind is that there's a
file of old data that my palm is syncing with, but I can't imagine what that
file could be. Any ideas?

Describe the *exact* stems you used to transfer the data to the new computer
and reconnected it to Outlook. Sounds like you did the process incorrectly
and your delivery location PST and the PST where you're changing the contacts
are not the same.

 

[Brian Tillman [MVP - Outlook]]

Describe the *exact* stems you used

That's "steps".