Palm Hotsync unsuccessful

G

Guest

I am having problems getting my Palm Tungsten E2 to work with Vista RTM
ultimate.

I have downloaded the latest hotsync software from the Palm website.

I have installed the software.

I have changed compatibility mode to XP-SP2.

I have told it to run as administrator.

I have disabled firewall, defender and antivirus software.

No matter what I do, I cannot get it to find the usb drivers for the device.
It will ask me where the drivers are. I point to the \program
files\palmone\usb folder but it does not find the drivers there.

I have read many posts across the internet where people were successful in
getting Vista to hotsync with palm and I have tried all of the suggestions
but no luck.

Does anyone have any suggestions? Thanks in advance for your help. This is
really important to me.
 
K

Kerry Brown

I have had the best results by using the software that came with the Palm
device. Also it won't work in Vista x64 no matter what you do. Are you
running Vista x64? If you're running Vista x86 normally it doesn't find the
drivers until you try to sync. The first time you press the sync button it
finds the drivers.
 
K

Kerry Brown

I switched my laptop from 64 bit to 32 bit so I could sync with my Treo
phone. What's best for you is your decision.
 
R

Richard G. Harper

Get Hotsync software that is Vista-compatible and use it, or wait until it's
released. You should never run hardware installers or driver installers in
compatibility mode. If they refuse to run it's usually for a reason. ;-)

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
G

Guest

do you know of any hotsync software that is Vista-compatible.

Richard G. Harper said:
Get Hotsync software that is Vista-compatible and use it, or wait until it's
released. You should never run hardware installers or driver installers in
compatibility mode. If they refuse to run it's usually for a reason. ;-)

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Databasepro said:
I am having problems getting my Palm Tungsten E2 to work with Vista RTM
ultimate.

I have downloaded the latest hotsync software from the Palm website.

I have installed the software.

I have changed compatibility mode to XP-SP2.

I have told it to run as administrator.

I have disabled firewall, defender and antivirus software.

No matter what I do, I cannot get it to find the usb drivers for the
device.
It will ask me where the drivers are. I point to the \program
files\palmone\usb folder but it does not find the drivers there.

I have read many posts across the internet where people were successful in
getting Vista to hotsync with palm and I have tried all of the suggestions
but no luck.

Does anyone have any suggestions? Thanks in advance for your help. This
is
really important to me.
 
R

Richard G. Harper

No, but if there is any it will be found at the Palm website. If it's not
there ask them when it will be.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Databasepro said:
do you know of any hotsync software that is Vista-compatible.

Richard G. Harper said:
Get Hotsync software that is Vista-compatible and use it, or wait until
it's
released. You should never run hardware installers or driver installers
in
compatibility mode. If they refuse to run it's usually for a reason.
;-)

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Databasepro said:
I am having problems getting my Palm Tungsten E2 to work with Vista RTM
ultimate.

I have downloaded the latest hotsync software from the Palm website.

I have installed the software.

I have changed compatibility mode to XP-SP2.

I have told it to run as administrator.

I have disabled firewall, defender and antivirus software.

No matter what I do, I cannot get it to find the usb drivers for the
device.
It will ask me where the drivers are. I point to the \program
files\palmone\usb folder but it does not find the drivers there.

I have read many posts across the internet where people were successful
in
getting Vista to hotsync with palm and I have tried all of the
suggestions
but no luck.

Does anyone have any suggestions? Thanks in advance for your help.
This
is
really important to me.
 

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