page cannot be displayed

J

Jo Smith

OS = Millennium

Chronology: about 2 weeks ago, the browser became
hijacked by spyware. Spybot Search & Destroy found &
removed multiple items. Ad-Aware found & removed
additional spyware programs.

Norton AV locally, & Panda on the internet found no
viruses.

ME's system restore did not resolve the issue.

Clean boot troubleshooting did not resolve the issue.

Pest Patrol found multiple other items. After removing
them, "page cannot be displayed".

Repairing IE 6 did not resolve the issue.

Uninstalling IE 6, returning to IE 5.5 did not resolve the
issue.

An IP address is being delivered by the DSL provider. [
No firewall. I know; please, lectures. ] We can ping IP
addresses & Friendly names of many websites, so we can get
to the internet. Thus, TCP/IP is working. I think that
IE is broken.

I installed Netscape 4.7, but the problem persists. Thus,
I think there must be some file or group of files used by
IE & Netscape that are broken.

Other than a clean install, or FFR [ fdisk, format, re-
install ] what can be done?
 
R

Ray Grasso

This sounds like explorer.exe is dead. Any browser that
you install uses some files and resources that explorer
uses. I would suggest obtaining a copy of IE 6.0. Since
you can't get online with your browser you will need to
find an alternative method.
If you can't find a copy, go to your neareast post
office. They normally have a FREE copy of AOL, which
comes with the latest copy of IE. I personally don't
like running IE 6 on ME or 98SE. Too many problems, but
you should be able to connect to the Internet.
 
G

Guest

does pest patrol have backups? or look in all backed of
spyware files for any missing system .dll's .
 
J

Jo Smith

Re-installing IE 6 SP1 did not resolve the issue.
Thanks for the suggestion, though, Ray.

Sincerely,
Jo

-----Original Message-----
This sounds like explorer.exe is dead. Any browser that
you install uses some files and resources that explorer
uses. I would suggest obtaining a copy of IE 6.0. Since
you can't get online with your browser you will need to
find an alternative method.
If you can't find a copy, go to your neareast post
office. They normally have a FREE copy of AOL, which
comes with the latest copy of IE. I personally don't
like running IE 6 on ME or 98SE. Too many problems, but
you should be able to connect to the Internet.
-----Original Message-----
OS = Millennium

Chronology: about 2 weeks ago, the browser became
hijacked by spyware. Spybot Search & Destroy found &
removed multiple items. Ad-Aware found & removed
additional spyware programs.

Norton AV locally, & Panda on the internet found no
viruses.

ME's system restore did not resolve the issue.

Clean boot troubleshooting did not resolve the issue.

Pest Patrol found multiple other items. After removing
them, "page cannot be displayed".

Repairing IE 6 did not resolve the issue.

Uninstalling IE 6, returning to IE 5.5 did not resolve the
issue.

An IP address is being delivered by the DSL provider. [
No firewall. I know; please, lectures. ] We can ping IP
addresses & Friendly names of many websites, so we can get
to the internet. Thus, TCP/IP is working. I think that
IE is broken.

I installed Netscape 4.7, but the problem persists. Thus,
I think there must be some file or group of files used by
IE & Netscape that are broken.

Other than a clean install, or FFR [ fdisk, format, re-
install ] what can be done?
.
Click to expand...
.
Click to expand...
 
J

Jo Smith

Henri:
Thanks. I'll give the tips a try and report back in a
couple of days.

Sincerely,
Jo
-----Original Message-----
Winsock issue which was damaged by the parasites?

See:
http://www.cexx.org/lspfix.htm


Or:

or WinSockFix
http://members.shaw.ca/techcd/VB_Projects/WinsockFix.zip


--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
** NOTE NEW ADDRESS **
Pages at generation.net will no longer be updated.
===
OS = Millennium

Chronology: about 2 weeks ago, the browser became
hijacked by spyware. Spybot Search & Destroy found &
removed multiple items. Ad-Aware found & removed
additional spyware programs.

Norton AV locally, & Panda on the internet found no
viruses.

ME's system restore did not resolve the issue.

Clean boot troubleshooting did not resolve the issue.

Pest Patrol found multiple other items. After removing
them, "page cannot be displayed".

Repairing IE 6 did not resolve the issue.

Uninstalling IE 6, returning to IE 5.5 did not resolve the
issue.

An IP address is being delivered by the DSL provider. [
No firewall. I know; please, lectures. ] We can ping IP
addresses & Friendly names of many websites, so we can get
to the internet. Thus, TCP/IP is working. I think that
IE is broken.

I installed Netscape 4.7, but the problem persists. Thus,
I think there must be some file or group of files used by
IE & Netscape that are broken.

Other than a clean install, or FFR [ fdisk, format, re-
install ] what can be done?
Click to expand...

.
Click to expand...
 
J

Jo Smith

Henri:
Thanks so much for your assistance.

I used the file from http://www.cexx.org/lspfix.htm

Rebooted & presto chango, we are on the Internet.

I really appreciate your assistance & persistence [
checking back after your first post. ]

Sincerely,

Jo

-----Original Message-----
Winsock issue which was damaged by the parasites?

See:
http://www.cexx.org/lspfix.htm


Or:

or WinSockFix
http://members.shaw.ca/techcd/VB_Projects/WinsockFix.zip


--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
** NOTE NEW ADDRESS **
Pages at generation.net will no longer be updated.
===
OS = Millennium

Chronology: about 2 weeks ago, the browser became
hijacked by spyware. Spybot Search & Destroy found &
removed multiple items. Ad-Aware found & removed
additional spyware programs.

Norton AV locally, & Panda on the internet found no
viruses.

ME's system restore did not resolve the issue.

Clean boot troubleshooting did not resolve the issue.

Pest Patrol found multiple other items. After removing
them, "page cannot be displayed".

Repairing IE 6 did not resolve the issue.

Uninstalling IE 6, returning to IE 5.5 did not resolve the
issue.

An IP address is being delivered by the DSL provider. [
No firewall. I know; please, lectures. ] We can ping IP
addresses & Friendly names of many websites, so we can get
to the internet. Thus, TCP/IP is working. I think that
IE is broken.

I installed Netscape 4.7, but the problem persists. Thus,
I think there must be some file or group of files used by
IE & Netscape that are broken.

Other than a clean install, or FFR [ fdisk, format, re-
install ] what can be done?
Click to expand...

.
Click to expand...
 

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