Page cannot be displayed on certain websites

[Dhr]

I have two computers, one at work and the other at home. On the home computer there are some websites that I can not access, I get the message "The Page cannot be displayed" (Cannot find server or DNS Error Internet Explorer). But on the work computer I can access these websites. The two computers have the same explorer security settings.



Both computers are running Windows XP - Service Pack 2 & internet explorer ver. 6 and all the latest updates. I think this problem started after installing service pack 2.

Are there any solutions?



Dhr

 

[Jan Il]

Hi Dhr

Try the following:

Courtesy of Jim Byrd:

You can test whether Java is working on your machine at the following sites:

http://www.pocoso.de/pocoso052.html
http://www.clan.lib.ri.us/clan/javatest.html (This one may be down)
http://www.fitwise.com/testjava.asp (both 1.0 and 1.1 and what's installed)
http://coglab.wadsworth.com/support/browsercheck.html
http://www.ces.clemson.edu/webct/browser_detect.html

and you can test Javascript here:
http://www.dancespots.net/browsertest.htm

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here: http://www.microsoft.com/mscorp/java/ so you might want
to start thinking about the future.

You can get the Sun Java J2SE RunTimes or SDK here:
http://java.sun.com/downloads/index.html (all versions - select using the
dropdown)

Sun also offers an automatic download and install of the 1.4 Java plug-in
here: http://java.sun.com/getjava/download.html


For the MS Java VM, you may need to install v.3805 or v.3809 prior to
upgrading to v. 3810 if you didn't previously have MS Java v. 3805 or 3809
installed.

If your OS is Win2000 SP2, SP3 but NOT SP4 then you can download and install
MS Java VM v. 3809 from here:
http://download.windowsupdate.com/m..._510A502BA8F9B6F19230BB2BCCE87D5474AC9DCD.exe
or here:
http://www.biologylab.awlonline.com...icrosoft.Q810030_W2K_SP4_5849/Q810030_W2K.exe

For Win2000 SP4, you'll need to re-install v.3805, from here (these are also
reported to work for XP):
http://www.download.support.safetec.net/msjavx86/msjavx86.exe
http://www.mvps.org/inetexplorer/msjavx86.exe
http://www.sijet.com/msjavx86.exe

For all other OS's:

Download and install the MS Java VM v. 3809 from one of the links here:
http://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or here:
http://secinfo.huji.ac.il/patches/Win-xp/msjavwu.exe or v. 3805 from
here:
http://www.sijet.com/msjavx86.exe
(or you can try the SP4 3805's listed just above)

Then upgrade to v. 3810:

For all OS's except Win2kSP4 obtain v. 3810 here:
http://fileforum.betanews.com/detail.php3?fid=1050022631 ,or here:
http://download.windowsupdate.com/m...l/MSJavWU_8073687b82d41db93f4c2a04af2b34d.exe

For Win2k - SP2, SP3 - you can also obtain v. 3810 from Microsoft here:
http://download.microsoft.com/downl...-9b18-423356321682/Q816093_W2K_SP4_X86_EN.exe

For Win2kSP4, to get 3810 from Microsoft you now have to get Q816093 from
Windows Update Catalog - use the entry for Windows 2000 SP4 (this seems to
be the only Win2k option that has it) and then find 816093 in the list. You
can find directions for using the Windows Update Catalog functions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166. (I am
informed by Torgeir Bakken, MVP, that if you rename the downloaded file from
here: http://fileforum.betanews.com/detail.php3?fid=1050022631 to
msjavwu.exe it will then also work for SP4. The following four additional
ftp sources MAY also work, either directly or using Saybo's procedure,
below: ftp.procergs.com.br/pub/procergs/ASP/JavaXP/Microsoft
ftp.eesnet.ru/windows/internet/MSIE/msjavwu.exe
ftp.boulder.ibm.com/software/xde/2003.06.12.01/install/DISK1/SETUP/SETUP/pat
ches/msjavwu.exe
ftp.hs-niederrhein.de/pub/security/systems/winxp/fixes/security-bulletins/us
a/msjavwu.exe )

The following procedure has also been reported to work for Win2kSP4 by Saybo
at
"I always try to install the 3805 package 1st. Most of the time that does not work, so I then have them download the 3810 package, open it in WinZip and extract msjava.dll and vmhelper.dll to the system32 folder. Then run the 3810 install. This has had a 100% success rate for the last couple of months."

All the feedback I've had about using this approach for the SP4 case has
been favorable, so far.

Both Java VM's can co-exist on your machine quite nicely. Just select which
one you want to use in Tools|Internet Options|Advanced and restart all IE
browsers. Here, courtesy of Mitch Gallant, MVP Security, is a tiny utility
which allows you to toggle and view status of your current Java VM vendor
associated with IE:
http://www.jensign.com/JavaScience/SelectIEJVM/index.html

A note from Mitch Gallant:

"One note about the JVM Selector utility: If/when you install a new version of Sun J2SE, you need to manually select to have Sun JVM as default JVM for IE (in install), or after install via the JavaPlugin control panel. This generates the necessary win32 registry entries, which must be present for the utility to know about JavaPlugin. After that, the utility should work properly."

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
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that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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I have two computers, one at work and the other at home. On the home computer there are some websites that I can not access, I get the message "The Page cannot be displayed" (Cannot find server or DNS Error Internet Explorer). But on the work computer I can access these websites. The two computers have the same explorer security settings.



Both computers are running Windows XP - Service Pack 2 & internet explorer ver. 6 and all the latest updates. I think this problem started after installing service pack 2.

Are there any solutions?



Dhr

 

[Dhr]

Thanks Jan for responding.

I tried your suggestions but I still have a problem. Java is running

Dhr

 

[Jan Il]

Hi Dhr

Try the following and see if it helps:


Can't display page (Server or DNS error) or "Internet Explorer could not open the search page"
http://inetexplorer.mvps.org/answers.htm#dns


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



Thanks Jan for responding.

I tried your suggestions but I still have a problem. Java is running

Dhr

 

[Dhr]

Hi Jan

Any more suggestion?



For example, if I go to the Sony home webpage (www.sony.com/) that works fine, but when I go the there sub site under Electronics -> Televisions, I get the Can't display page messange.



Dhr

Hi Dhr

Try the following and see if it helps:


Can't display page (Server or DNS error) or "Internet Explorer could not open the search page"
http://inetexplorer.mvps.org/answers.htm#dns


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



Thanks Jan for responding.

I tried your suggestions but I still have a problem. Java is running

Dhr

 

[Jan Il]

Hi Dhr

Hi Jan

Any more suggestion?



For example, if I go to the Sony home webpage (www.sony.com/) that works fine, but when I go the there sub site under Electronics -> Televisions, I get the Can't display page message.





No....I'm really sorry, but, I've run out of ideas, or possible causes to try to find a solution for. The only thing I can suggest at this point is to repair your IE and see if that will help.



How to Reinstall or Repair Internet Explorer and Outlook Express
in Windows XP:
http://support.microsoft.com/?kbid=318378
Here's a link that may help..
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm


I truly wish I had more to offer. Hopefully, someone else here with more experience with this type of problem will be able to find the right solution for you.

Thank you very much for your patience.



Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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Hi Dhr

Try the following and see if it helps:


Can't display page (Server or DNS error) or "Internet Explorer could not open the search page"
http://inetexplorer.mvps.org/answers.htm#dns


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



Thanks Jan for responding.

I tried your suggestions but I still have a problem. Java is running

Dhr

 

[Guest]

dhr,

did you resolve "page cannot be displayed" error message.

i have the same problem as you that i could not go to certain web sites
which i used to go on before without any problem.

let me know if you resolve the problem.

thanks,
cwong668

 

[Robert Aldwinckle]

....
<QP>
Hi Jan

Any more suggestion?



For example, if I go to the Sony home webpage (www.sony.com/) that works fine, but when I go the there sub site under Electronics ->
Televisions, I get the Can't display page messange.
</QP>


It's good that you can provide a sample link.
Now pay close attention to what happens when you use it.
Since you mention Televisions we can assume that that site's
JavaScript menu system is working for you.

So the next thing to consider is the URL that is generated when you
use that link and what happens in your Status bar as that transition
is made.

FWIW here is what I see there:

before clicking:
javascript:_hbRedirect('goto-nav-sel-televisions','/Navbar/Sel','http://www.sonystyle.com/is-bi...

after clicking:
Opening page: http://www.sonystyle.com/is-bin...
Clear page
Title: SonyStyle.com | Televisions
page header
(long delay)
rest of page

Address bar:
http://www.sonystyle.com/is-bin/INT...rt?CategoryName=tv&CP=newsonycom_navbar_el_tv


What do you see? Can you use that link?

Let's guess that your problem is that server address.
E.g. perhaps your DNS doesn't know it or is very slow
resolving it.

Use your nslookup to check for that case.
Use ping -n 1 to test that the lookup that IE does results
in that same address.

<example>
Non-authoritative answer:
Name: www.sonystyle.com
Address: 129.33.21.28
</example>


Now, what happens if you use just that site name in a URL?
In fact, it has non-menu links, including one for Electronics, Televisions
which is dramatically different. YMMV.

http://www.sonystyle.com/is-bin/INT...HUjXAfoAQCdpOMLavwyk=?CategoryName=tv&Dept=tv


If you need more help please record your detailed observations.
Remember, your words have to substitute for what our eyes
might notice.


HTH

Robert Aldwinckle
---

 

[Dhr]

No, I was not able to resolve this issue.



Yesterday I sent about 2 hours on the phone with the Microsoft tech rep. and
he

was not able to fix this problem. Therefore, I think I am going to reinstall
windows.