'Page cannot be displayed' in IE, but internet programs are workin

[Guest]

Hello,
Please help me with my connection problem.

I cannot access any websites on Internet Explorer (both 6 and 7 version)
saying 'This Page cannot be displayed', but the internet programs such as
Windows Live Messenger and Skype are perfectly working and even enable to
send files through the messengers.

I have already tried almost all the advice from help and suppport and
windows support website. These are what I've already done but still not
workng with IE:
-Windows Firewall program has already been disabled.
-Deleted cookies, files and restore defaults in Internet Options.
-Repair/Renew/Reset TCP/IP using command prompt as well as manually using
registry keys
-pinging the IP address
-Repair the relevant Local Area Connection and troubleshoot and update its
driver
-Using Help and Support's Network Diagnostics tool by scanning the system
-Remove IE from Add/Remove Programs and installed IE 7 but it is still not
workng.

I found that whening Pinging IP address, all the packets sent were failed
100%.

I tried to restore the system to the earlier point or several earlier
points. The other problem is that there is 'No change made in system restore'
after restarting the windows, it said.

I have been trying to fix in any possible way that I have read. Still, I
cannot open any webpages (all respected websites). Please help me what I
should do so as to be able to start using IE again.

The funny thing is I could still use Skype, Windwos Live Messenger and any
internt programs perfectly, even transferring files using these.

I am looking forward to hearing from you.

Many thanks,

Moony

 

[Chuck]

Hello,
Please help me with my connection problem.

I cannot access any websites on Internet Explorer (both 6 and 7 version)
saying 'This Page cannot be displayed', but the internet programs such as
Windows Live Messenger and Skype are perfectly working and even enable to
send files through the messengers.

I have already tried almost all the advice from help and suppport and
windows support website. These are what I've already done but still not
workng with IE:
-Windows Firewall program has already been disabled.
-Deleted cookies, files and restore defaults in Internet Options.
-Repair/Renew/Reset TCP/IP using command prompt as well as manually using
registry keys
-pinging the IP address
-Repair the relevant Local Area Connection and troubleshoot and update its
driver
-Using Help and Support's Network Diagnostics tool by scanning the system
-Remove IE from Add/Remove Programs and installed IE 7 but it is still not
workng.

I found that whening Pinging IP address, all the packets sent were failed
100%.

I tried to restore the system to the earlier point or several earlier
points. The other problem is that there is 'No change made in system restore'
after restarting the windows, it said.

I have been trying to fix in any possible way that I have read. Still, I
cannot open any webpages (all respected websites). Please help me what I
should do so as to be able to start using IE again.

The funny thing is I could still use Skype, Windwos Live Messenger and any
internt programs perfectly, even transferring files using these.

I am looking forward to hearing from you.

Many thanks,

Moony

Moony,

Please start with a DNS / MTU test. Be sure to clear cache per instructions!
<http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html

Also, what TCP/IP repairs did you do? There are half a dozen that you should
try, if not a DNS or MTU problem:
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html