P4P800 problem with USB 2.0 ?

K

Kevin Miller

You need to install the driver, in the accompanied CD or download the driver
from Asus website.

In Win2K, you go to the Control Panel -- ... -- Hardware Device manger,
and direct the update driver to the directory of USB 2.0 driver.

You may, or may not, need to restart.

I have both P4C800E-D and P4P800 DLX, they need to install driver with
Win2K. But I do not remember if I did with WinXP - SP1 or not.

Maximus

I've tried all those things as well, and I'm having the same problem
that Pepito is having. No matter what I do, I'm only getting USB 1.1
functionality out of my P4P800 Deluxe's USB ports. I've read a lot of
posts about the P4P800 having USB 2.0 issues. I'm ready to try another
motherboard, but I'm leery of Asus because of this issue...:(

Kevin Miller

"Either way, it is bad for Zathras."
 
K

Kevin Miller

I also have the same problem.

Quality is not Job #1 obviously.

Well, that reassures me, I suppose, since I just ordered an Abit board
from Newegg two minutes ago...

The P4P800 was a great board, except for the USB 2.0 issue...:(

Kevin Miller

"Either way, it is bad for Zathras."
 
P

Paul

Kevin Miller said:
I've tried all those things as well, and I'm having the same problem
that Pepito is having. No matter what I do, I'm only getting USB 1.1
functionality out of my P4P800 Deluxe's USB ports. I've read a lot of
posts about the P4P800 having USB 2.0 issues. I'm ready to try another
motherboard, but I'm leery of Asus because of this issue...:(

Kevin Miller

"Either way, it is bad for Zathras."

Do you see something like this in Device Manager? The
word Enhanced means USB2 is installed.

Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Universal Host Controller - 24DD

If the USB device tree is corrupted, deleting all the USB stuff
and letting Windows rediscover it, helps a lot of people.

It could also be there is something wrong with the Southbridge
USB hardware. But I wouldn't be betting on that.

Maybe you should tell us all the things you've tried, or if
you don't feel like doing that, try usbman.

http://usbman.com/USB 2 News.htm

In Pepito's case, the "unknown device" means that the OS wasn't
able to match a device driver to the enumeration data from the
device. Normally, Windows should recognize the device when it
declares itself as a USB Mass Storage device and use the standard
Windows driver for that. Strange devices, like USB scanners, typically
need to have a driver installed from the CD that comes with the
scanner, in order for Windows to match the device info to Windows
collection of standard and custom drivers. I originally thought
an "unknown device" was just a communications problem, but it looks
like it is a driver matching problem instead.

HTH,
Paul
 
P

Paul

"Jay Reinhart" said:
I also have the same problem.

Quality is not Job #1 obviously.

Please give as many details as you can.

A search on Abxzone doesn't show any real USB problems. What
they do have ongoing right now, is the "video artifact"
problem on P4P800, which occurs at high overclock in 1:1
FSB:MEM ratio mode. Also, there are a few people struggling
with random reboots, which could be caused by a batch of
bad Intel processors. It is hard to tell whether there is a
common thread to those problems - no one has investigated
voltage stability for onboard supplies, so it is hard to say
whether the random reboots are "big chip" issues or voltage
regulator type issues.

When I searched on P4P800 and USB, I didn't find any unique
threads on the problem. You guys could have bad silicon, for
example, as there are the odd problem on Abxzone that
responded to an RMA. (I remember one - a RAID controller problem
where the author couldn't get the RAID bios to show up. The
RAID bios only loads if two drives are found, and when the board
was RMA'd, the RAID bios showed up on the new board, implying
a bad RAID hardware interface.)

There are several threads that will always show up on the search
engine, and they have thousands of posts in a thread. I'm not
about to scan any of those right now.

As for the quality comment, Asus can do stuff like boundary scan
on the big chips, but total device functionality is the
responsibility of the manufacturer of the chip. Only "at speed"
testing on a big chip tester works to keep the quality of the
chips at six sigma. No board manufacturer has the equipment to
do incoming inspection as thorough as the equipment at the
chip fab. For your USB problem, this would be the Southbridge
made by Intel. Board manufacturers don't typically spend hours
doing ad hoc testing and rely on structural testing. To manufacture
two million motherboards a month, imagine how short the test time
has to be for each one. And no, they don't sit around booting up
motherboards :)

Paul
 
P

Paul

I use the non-deluxe P4P800. USB 2 works
no prob at all. I use an HP USB 2 photosmart
printer.

If you use XP, yup you need to install SP1.
The USB 2 drivers, off the CD wont install.

In device manager, you'll see USB controllers, or Universal Serial Bus
controllers which may have ? or drivers will not be installed for it. Before
you install SP1.

After you install SP1, delete this USB controller entry and reboot.

Voila you have USB 2, and all the USB 2 drivers
will install, for XP.
 
K

Kevin Miller

I use the non-deluxe P4P800. USB 2 works
no prob at all. I use an HP USB 2 photosmart
printer.

If you use XP, yup you need to install SP1.
The USB 2 drivers, off the CD wont install.

In device manager, you'll see USB controllers, or Universal Serial Bus
controllers which may have ? or drivers will not be installed for it. Before
you install SP1.

After you install SP1, delete this USB controller entry and reboot.

Voila you have USB 2, and all the USB 2 drivers
will install, for XP.

I appreciate all the answers and advice! I've come to the conclusion
that my board and USB 2.0 ports are fine, and that the problem is
probably in my capture hardware or TV capture software.

Kevin Miller

"Either way, it is bad for Zathras."
 

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