Outlook XP Email Problem

[Guest]

I have just had to reinstall Outlook XP and recreate my email account. I have
checked and double checked the settings and I know they are correct. The
problem is that when I try to send an email, I get an error message saying
that I need to check the email address. But the email address is correct. I
have a Verizon webmail account and there is no problem with the email address
when I use it on the web, only through Outlook.

 

[Brian Tillman]

I have just had to reinstall Outlook XP and recreate my email
account. I have checked and double checked the settings and I know
they are correct. The problem is that when I try to send an email, I
get an error message saying that I need to check the email address.
But the email address is correct. I have a Verizon webmail account
and there is no problem with the email address when I use it on the
web, only through Outlook.

Are you properly authenticating to the outgoing server?

 

[Guest]

Are you properly authenticating to the outgoing server?

Thanks, Brian: As far as I know, I am. The settings are what they were
before I had to do the resinstall. Any ideas?

Richard

 

[Brian Tillman]

Thanks, Brian: As far as I know, I am. The settings are what they were
before I had to do the resinstall. Any ideas?

Try enabling diagnostic logging and seeing if anything untoward appears in
the log.
http://support.microsoft.com/kb/300479/en-us