outlook keeps deleting email I send from my office email address

[Guest]

Two challenges.
1. Resently switched broadband service to verizon. Outlook keeps
automatically deleting messages I send to my new verizon email address from
work. Have added my verizon address to my contacts list and trusted sender
list to no avail.

2. How do I add my outlook address book to a verizon email contract list?

Thanks for the help.

Regards, Herb

 

[Guest]

1) Are you sure they're being deleted? Do you have any filters set up to
hide new messages, or rules to move them to other folders?

2) Have you checked Verizon's help for this? You may be able to export
Outlook's contacts to a file and import them into Verizon's online contacts,
but how to do that is something they need to tell you.

3) What version of Outlook are you using?