Outlook XP Closes Automatically + Multiple Profile Issues

[Jlee1567]

Greetings,

I have Outlook XP installed on a Windows XP machine.

I recently reformatted the harddrive so everything was installed cleanly.

I created multiple profiles in outlook. For some reason, when I go to check
new messages, Outlook starts to download the messages and then closes
automatically before all messages have been downloaded.

Also, when I check for new messages for one account, Outlook downloads
messages for EVERY profile setup on Outlook.

I have no idea what to do. Please let me kmow how to fix it.

Regards,

 

[K. Orland]

Did you set up the multiple profiles to log into Outlook separately? If
Outlook shuts itself down, are there any error messages or any errors
indicated in the Application Event Viewer?

 

[Brian Tillman]

I created multiple profiles in outlook.

You cannot create multiple profiles in Outlook. You cannot even create ONE
profile in Outlook. Profiles are created using the Mail applet in Control
Panel. What do you really mean?

For some reason, when I go
to check new messages, Outlook starts to download the messages and
then closes automatically before all messages have been downloaded.

Also, when I check for new messages for one account, Outlook downloads
messages for EVERY profile setup on Outlook.

I think you're confusing "profile" and "account". Please describe in detail
what you've done.

 

[Jlee]

Kathleen,

Thanks for the quick reply.

1. I have several different accounts to differentiate between business and
personal emails.

2. What I did was in "Control Panel" set up the mail tab so that when I
start Outlook, it asks me which profile I want to use.

3. I start Outlook, it asks me which profile to use, I create a "New
Profile" and add a separate email account to associate with that Profile.

4. When Outlook shuts down, I don't get any error messages.

5. I have no idea what an Application Event Viewer is.

 

[Jlee]

Brian,

Thanks for the quick reply.

You may not belive me but I did create multiple profiles in Outlook.

In the mail applet, I checked the box to ask me which profile I wanted to
use when I started Outlook.

Then, I started Outlook, created a new profile and added an email account
with that profile.

I repeated the steps until I created multipe profiles each with an email
account associated with it.

If you don't belive me, click on the mail applet in Control Panel, click on
"Show Profiles" and check the box that says "Prompt for a profile to be used".

When you start Outlook, You will be given profiles to choose from in a drop
down menu. To the right will be a "New" button that will allow you to create
a new profile.

Try it out.

The reason for separate profiles is because I want to check the separate
email accounts separately. I don't want the business and personal accounts
to be mixed together.

Regards,

 

[Jlee]

Brian,

My last post didn't go through.

I actually did create multiple profiles in Outlook.

1. Click on the "mail" applet in "Control Panel."

2. Click on "Show Profiles."

3. Click on "Prompt for a profile to be used."

4. Close the mail applet.

5. Open up Outlook and it will prompt you to select a profile.

6. Click on the "New" button next to the drop down menu.

7. Create a new Profile.

The reason to create multiple profiles and associate each of them with one
email account is so all my email accounts and messages don't get mixed
together.

Regards,

 

[Brian Tillman]

My last post didn't go through.

Yes it did.

I actually did create multiple profiles in Outlook.

1. Click on the "mail" applet in "Control Panel."

2. Click on "Show Profiles."

3. Click on "Prompt for a profile to be used."

4. Close the mail applet.

5. Open up Outlook and it will prompt you to select a profile.

6. Click on the "New" button next to the drop down menu.

7. Create a new Profile.

Exactly what I said. You're using the Mail applet to create the profile.
You're not using Outlook. Outlook is starting the Mail applet on your
behalf. You are not yet in Outlook at this point.

The reason to create multiple profiles and associate each of them
with one email account is so all my email accounts and messages don't
get mixed together.

That's one way to do that. There certainly are other methods to keep the
data disjoint. What type of accounts are they? Have you tried creating all
of the profiles completely before starting outlook for the first time?