Outlook will not send a jpg picture attachment - what to do?

[Guest]

I do a lot of photography that I send back and forth via email as jpegs
between myself and clients. This is important to me. Prior to upgrading my
computer I had no problems doing this. With this newer version of Oulook the
messages just sit in the outbox. If I try to open them, they say can't open,
spooling up to send.
But they never send. I have contacted Dell, who is unable to help, and I
have contacted my Internet service provider, who was also unable to help.
There must be some setting in Outlook that is creating a problem.

After the new computer was originally set up and Norton was UNINSTALLED, it
seemed to work okay for a few days until I downloaded the newest Microsoft
updates for the computer. Then it quit working again. I am at my wits end.
Please help!

 

[Brian Tillman]

I do a lot of photography that I send back and forth via email as
jpegs between myself and clients. This is important to me. Prior to
upgrading my computer I had no problems doing this. With this newer
version of Oulook the messages just sit in the outbox. If I try to
open them, they say can't open, spooling up to send.
But they never send. I have contacted Dell, who is unable to help,
and I have contacted my Internet service provider, who was also
unable to help. There must be some setting in Outlook that is
creating a problem.

After the new computer was originally set up and Norton was
UNINSTALLED, it seemed to work okay for a few days until I downloaded
the newest Microsoft updates for the computer. Then it quit working
again. I am at my wits end. Please help!

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