Outlook unable to open file attachments

[Gekkkz]

Dear Sirs,

We have installed and used outlook 2k3 with no trouble till recently it
prompts an error while opening TIF attachments. It prompts " Can't create
file: Attach.tif. Right click the folder you want to create the file in, and
then click properties on the shortcut menu to check the permission to the
folder "

Note that we are using .PST for the client, and there's no security
settings.
Appreciate if you could help us on this matter.

-
Y
-

 

[Brian Tillman]

We have installed and used outlook 2k3 with no trouble till recently
it prompts an error while opening TIF attachments. It prompts " Can't
create file: Attach.tif. Right click the folder you want to create
the file in, and then click properties on the shortcut menu to check
the permission to the folder "

Your Outlook Secure Temp Folder is too full. With Outlook closed, click
Start>Run and enter %temp% in the Open field. Click OK. A Windows Explorer
window will open. In the Folder list at the left, locate Temporary Internet
Folders, which should be right below Temp. Click on the plus sign to the
left of Temporary Internet Folders and locate a folder whose name stars with
OLK. Right-click this folder and choose Delete. Now restart Outlook and
try again.

 

[Gekkkz]

Thanks Brian, now i got the problem fixed. Would like to know if there's any
settings whereby I would be able to set it to clear this temp folder
automactically?

Rgds.

 

[Brian Tillman]

Thanks Brian, now i got the problem fixed. Would like to know if
there's any settings whereby I would be able to set it to clear this
temp folder automactically?

It's supposed to be cleared automatically when you close Outlook. Outlook
2003 has an issue with it. See http://support.microsoft.com/?id=817878 .
Hopefully it will be fixed in a Service Pack.