Outlook.pst corrupted

G

Guest

Due to some reason probably bad closing Outlook won't open personal folders
of outlook.pst. Receive an error message saying must create new personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three times
with no luck.
 
R

Russ Valentine [MVP-Outlook]

Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect and
Repair does nothing to your PST file.
 
G

Guest

Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it with
searching Outlook or C: where all is located. I'll suggest MS make the Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


Russ Valentine said:
Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Cee said:
Due to some reason probably bad closing Outlook won't open personal
folders
of outlook.pst. Receive an error message saying must create new personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three times
with no luck.
 
G

Guest

Russ, Though I found the tool file and ran it, the results aren't good: Went
through Phase I consistency check and on to Phase 4 Consistency check where
it failed due to "An error has occurred causing scan to be stopped. No
changes have been made to scanned file." Any suggestions? Do I run it again
or something other?
--
Cee


Cee said:
Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it with
searching Outlook or C: where all is located. I'll suggest MS make the Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


Russ Valentine said:
Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Cee said:
Due to some reason probably bad closing Outlook won't open personal
folders
of outlook.pst. Receive an error message saying must create new personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three times
with no luck.
 
G

Guest

Russ,

Same results with 2nd run of Scanpst. Failed in Phase 4 due to error. Any
ideas?
--
Cee


Cee said:
Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it with
searching Outlook or C: where all is located. I'll suggest MS make the Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


Russ Valentine said:
Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Cee said:
Due to some reason probably bad closing Outlook won't open personal
folders
of outlook.pst. Receive an error message saying must create new personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three times
with no luck.
 
R

Russ Valentine [MVP-Outlook]

Try alternating the Inbox Repair Tool with a scandisk operation. If that
fails to repair the PST file, you can use the following tool to find out
what can be fixed:
http://officerecovery.com/outlook/index.htm


--
Russ Valentine
[MVP-Outlook]
Cee said:
Russ,

Same results with 2nd run of Scanpst. Failed in Phase 4 due to error.
Any
ideas?
--
Cee


Cee said:
Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it with
searching Outlook or C: where all is located. I'll suggest MS make the
Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


Russ Valentine said:
Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect
and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Due to some reason probably bad closing Outlook won't open personal
folders
of outlook.pst. Receive an error message saying must create new
personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three
times
with no luck.
 
G

Guest

Russ, Thanks for your additional help. I'm pursuing your ideas. Right now
I'm doing a backup of the file just in case. Can I do scandisk in XP Pro.
It suggests I use "Recover" of file. Chkdsk did find a problem to fix on C:.
I'd rather try to address the file directly if possible due to experiences
I've had with Chkdsk previously which just deleted files in fixing the C:
disk problem.

I'll go to your "officerecovery" as next step if no luck.
--
Cee


Russ Valentine said:
Try alternating the Inbox Repair Tool with a scandisk operation. If that
fails to repair the PST file, you can use the following tool to find out
what can be fixed:
http://officerecovery.com/outlook/index.htm


--
Russ Valentine
[MVP-Outlook]
Cee said:
Russ,

Same results with 2nd run of Scanpst. Failed in Phase 4 due to error.
Any
ideas?
--
Cee


Cee said:
Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it with
searching Outlook or C: where all is located. I'll suggest MS make the
Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


:

Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair. Detect
and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Due to some reason probably bad closing Outlook won't open personal
folders
of outlook.pst. Receive an error message saying must create new
personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three
times
with no luck.
 
R

Russ Valentine [MVP-Outlook]

You aren't asking Outlook questions here. You are asking OS questions. If
Chkdsk found a problem, I don't understand why you would not run scandisk to
fix it. Your choice of course, but your recourse is not here.
--
Russ Valentine
[MVP-Outlook]
Cee said:
Russ, Thanks for your additional help. I'm pursuing your ideas. Right
now
I'm doing a backup of the file just in case. Can I do scandisk in XP Pro.
It suggests I use "Recover" of file. Chkdsk did find a problem to fix on
C:.
I'd rather try to address the file directly if possible due to experiences
I've had with Chkdsk previously which just deleted files in fixing the C:
disk problem.

I'll go to your "officerecovery" as next step if no luck.
--
Cee


Russ Valentine said:
Try alternating the Inbox Repair Tool with a scandisk operation. If that
fails to repair the PST file, you can use the following tool to find out
what can be fixed:
http://officerecovery.com/outlook/index.htm


--
Russ Valentine
[MVP-Outlook]
Cee said:
Russ,

Same results with 2nd run of Scanpst. Failed in Phase 4 due to error.
Any
ideas?
--
Cee


:

Russ, Thanks for informing me the file name of Inbox Repair Tool. I'd
checked XPMC & Outlook help which pointed to it. I couldn't find it
with
searching Outlook or C: where all is located. I'll suggest MS make
the
Help
page show a link to the file or at least provide the file name.

I've got it running right now. Will see what is the outcome.
--
Cee


:

Use the Inbox Repair Tool (scanpst.exe), not Detect and Repair.
Detect
and
Repair does nothing to your PST file.
--
Russ Valentine
[MVP-Outlook]
Due to some reason probably bad closing Outlook won't open
personal
folders
of outlook.pst. Receive an error message saying must create new
personal
folders or open existing. It doesn't open existing outlook.pst.

Is there any way to repair outlook.pst? Ran detect & repair three
times
with no luck.
 
B

Brian Tillman

Cee said:
Russ, Thanks for your additional help. I'm pursuing your ideas.
Right now I'm doing a backup of the file just in case. Can I do
scandisk in XP Pro.

XP Pro uses CHKDSK, not SCANDISK.
 
G

Guest

Brian & Russ, Thanks for your input. I've not been able to get "Recover" to
do anything on the file outlook.pst. In Help it indicates it should recover
files, but it seems to fail on this file. The link to OfficeRecovery seems
to work and outputs a lot a files in the demo version that make no sense to
me. While my Outlook files are important to me, I want the $250 investment
in OfficeRecovery to be my last resort. I have OnTrack "Data Recovery", but
it doesn't seem to find the mail files within Outlook.pst which I'm assuming
are in some sort of MS encription or format for use by the Outlook.exe.

My next thought is to copy the original outlook.pst to another HD and then
run Chkdsk /F and see what happens. I'd like to avoid the $$$ output right
now.

Any other ideas? Thanks so much for your "FREE" input.
 
G

Guest

Problem solved!!! Did another search process in MS KB and found article on
oversized outlook.pst. BINGO!! I'd noticed that the folders were slightly
over 2GB and this article immediately stated that MS OL2K had 2GB limit.
Article 296088 provides detailed steps to recover data with a resolution tool
and directions to install an update to prevent overload in the future.

Appreciate your help along the way. Didn't know there was an oversize issue.
 
C

coal_brona

Hi,

To recover data I suppose using Active@ Undelete. This is really mighty
data recovery tool. I've used it before and it always worked great,
never failing me or corrupting restored info. That might really help
you, I think you trying it.

http://www.active-undelete.com/
 

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