How are you opening the item and where do you see the second copy? Are you
using word as the editor or outlook editor?
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
rebeth said:
When I open an item to read in Outlook another copy of Outlook opens. How
can
I change this behavior? I am running OL2003 on xp media edition.
I am just double-clicking on it within the inbox. I am using Word as my editor. Just as an experiment, after I read your reply I disabled Word as the editor and Outlook seems to be OK now only opening the item in a separate window which is the expected behavior. Anyway to still use Word (I like using Word's features although I know using Word as your editor in Outlook has always been rumoured to be problematic)?