outlook missing message body

G

Guest

I am running windows xp and outlook with ie 6
my outlook shows the message headers but will not display the message body.

as a temp measure i have installed outlook express and if i export the
messages from outlook I can read them in outlook express.

Although my inbox shows over six hundred messages on outlook if I go to
compact folders it shows nothing???.

1) Any suggestions as to what is wrong
2) how do I get the message bodies back?
 
F

Frank Saunders, MS-MVP OE

samalb said:
I am running windows xp and outlook with ie 6
my outlook shows the message headers but will not display the message
body.

as a temp measure i have installed outlook express and if i export the
messages from outlook I can read them in outlook express.

Although my inbox shows over six hundred messages on outlook if I go
to compact folders it shows nothing???.

1) Any suggestions as to what is wrong
2) how do I get the message bodies back?

You'll get more knowledgeable help for Outlook in an Outlook newsgroup:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.Contacts
news://msnews.microsoft.com/microsoft.public.outlook.Fax
news://msnews.microsoft.com/microsoft.public.outlook.General
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

thank you but outlook will only read the headings of the outlook news groups
and not display the body which is the same problem I am having with email!!!
so I can not actually read the postings...
 
F

Frank Saunders, MS-MVP OE

samalb said:
thank you but outlook will only read the headings of the outlook news
groups and not display the body which is the same problem I am having
with email!!! so I can not actually read the postings...

Well you _should_ find those newsgroups on the Web site you used to find
this one. I'll give you my advice for Outlook Express, but I have no idea
how much it will help with Outlook, which I haven't installed in years:

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefor several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press <Enter>
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.
--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

Frank, thank you,, regserv etc worked and outlook is working fine again.
Your time and attention is really appreciated,, take care Ray Tyers
 
G

Guest

Frank thank you for your time and advice,, regserv etc worked, problem fixed
and one happy bunny.
 
G

Guest

thank you for your time and advice,, the problem is now solved thanks to the
regserv bit!!!
 

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