Outlook Mail stopped working

[RainPure]

My OS is Windows Vista Ultimate with all available updates and I have been
successfully using Office 2007's Outlook for both of my e-mail accounts for
quite some time now.

Suddenly both acccounts do not work.

When I click the send/receive button the Outlook send/receive progress
window opens as usual but the message 0 of 4 tasks completed successfully
heads the window and each line says processing but nothing further happens.

On the bottom bar of the window it says preparing to send/receive and the is
a moving icon of two folders. Also, there is another icon in the lower right
hand tray of my desktop and when I hover over it it says "Microsoft Office
Outlook is synchronizing folders.

Any help or thoughts on this problem would be greatly appreciated.

 

[Roady [MVP]]

So you cannot either send or receive messages and even when sending no error
is reported? The message just goes into thin-air?
In that case I would suspect you have a virus scanner that integrates with
Outlook which is causing you this issue. Disable its integration and try
again. See; http://www.msoutlook.info/question/20

 

[RainPure]

I tried disabeling McAfee but that had no effect.
but thanks for the suggestion.

 

[Roady [MVP]]

Disabling just McAfee won't do; you really have to disable its integration
with Outlook. See the documentation of McAfee on how to do that properly.

What happens when you try to send a message? No errors reported either?

 

[RainPure]

I will try again but I kind of doubt that is the answer because it worked
with McAfee installed for almost a year before this problem cropped up
yesterday.

 

[Roady [MVP]]

By that reasoning there shouldn't be any failures at all ;-)
Note that virus scanner are updated almost daily though and of course other
things can go wrong too.

 

[RainPure]

It's not McAffee..for sure. I got a McAfee rep to walk me through the entire
program and still could not send or receive. Any other suggestions?