Outlook Form Used in Contacts, not Displayed in Search

[Andy]

We have a customised form we use with all our Contacts,
in Outlook 2003.

I have just noticed today that if I look for and open a
Contact with all contacts displayed (E.g. by typing the
first few letters of the File as), the form is displayed
fine with our data in it.

However, if I click on the Find button on the Standard
toolbar, then do a search using the Look for: box on the
toolbar displayed, the form will not be displayed for any
of the Contacts I open. The only tabs & forms are the
standard Outlook ones.

If I Clear the Find, then open any Contact the form
displays just fine.

The results are not so consistent for the Options |
Advanced find - some seem OK, some don't display the
form. I can't see the pattern on this one.

What the??? Why is the form not being displayed if I use
the Look for?

Andy

 

[Andy]

An afterthought - I have used Omsgclas to ensure that the
right form is 'assigned' to each item.

 

[Sue Mosher [MVP-Outlook]]

Known problem. One solution apparently is to publish the form to Personal
Forms or Organizational Forms instead of to the folder forms library.