Outlook Express

[RMoreno]

I receive an error when trying to send/receive email
through Outlook Express. My cable provider has gone
through the settings and confirmed that all is good on
their end. The error reads:

The connection to the server has failed.
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Can you give me information about this problem?

Thank you,
RMoreno

 

[Will Denny]

Hi Ken

You might like to try the OE experts:

news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

 

[Jim Macklin]

The connection has failed, it wasn't a crash on your
computer, so it must be the server at Comcast or the
connection in between. The first thing ISP tech support is
taught to say is that their system is 100% perfect all the
time.

If you get unable to connect, it might be your settings, but
the message you got indicated that you had a connection and
it failed. They have a list of the error codes they use,
have them tell you whether it is a bad server or if you need
some cookie to keep your connection.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| I receive an error when trying to send/receive email
| through Outlook Express. My cable provider has gone
| through the settings and confirmed that all is good on
| their end. The error reads:
|
| The connection to the server has failed.
| Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
| Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
| 10061, Error Number: 0x800CCC0E
|
| Can you give me information about this problem?
|
| Thank you,
| RMoreno

 

[Guest]

Hi

I think you might have Norton Antivirus installed, if you do then you might have to get into NAV options and got to the tab that says email scanning and uncheck "Scan incoming" and "Scan outgoing email" options. It might work. Let me know if this doe

Regards
Ne


----- RMoreno wrote: ----

I receive an error when trying to send/receive email
through Outlook Express. My cable provider has gone
through the settings and confirmed that all is good on
their end. The error reads:

The connection to the server has failed.
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0

Can you give me information about this problem

Thank you
RMoren

 

[PA Bear]

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec *used* to say it wasn't necessary
(on this page, prior to being edited on 24 Feb-04:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001082921552806)...

<paste>
Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments. NAV Auto-Protect will
scan any incoming files, including email, as they are saved to your hard
drive. Email scanning is just another layer on top of this. To make sure
that Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled and run LiveUpdate regularly to ensure that you have the most recent
virus definitions.
</paste>

Error 0x800ccc0e, Socket Error 10061
http://support.microsoft.com/?kbid=191687
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
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What You Should Know About Spyware
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