Outlook Express lost messages

[Guest]

Turned the computer on one morning and found Outlook Express had lost approx.
the last 6 months of folders and saved emails. Everything works okay now,
but many emails still missing. The last 6 months of work and emails are
completely gone. I did a search for all .DBX and find only the folder
currently in use. I've checked all hard drives - nothing.

Jim West
(e-mail address removed)

 

[Gordon]

Turned the computer on one morning and found Outlook Express had lost
approx.
the last 6 months of folders and saved emails. Everything works okay now,
but many emails still missing. The last 6 months of work and emails are
completely gone. I did a search for all .DBX and find only the folder
currently in use. I've checked all hard drives - nothing.

Jim West
(e-mail address removed)

Do you have a backup?
Rule 1 of computing: Backup, backup, backup.
Rule 2: There ARE no other rules.

 

[LS \(V\)]

And you didn't have your Important Emails backed up because...............?

 

[Wesley Vogel]

Messages in Inbox or other mail folders disappear
http://www.insideoutlookexpress.com/problems/bugs.htm#mailgone

The Other E-Mail Threat File Corruption in Outlook Express
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Messages in newsgroups disappear
http://www.insideoutlookexpress.com/problems/bugs.htm#newsgone

4. Recovering lost messages.
http://www.oehelp.com/OETips.aspx#4

Outlook Express e-mail messages are missing from the Inbox folder
http://support.microsoft.com/kb/321505

Then follow some of this advice.

The following is quoted from....
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

[[General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection. ]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In