Outlook Express is unable to compact folders. Error Message displa

G

Guest

Hi,
I have a number of problems with OE and hope someone can be of assistance.
Problems happened recently after running same software problem-free for over
2 years.

1. When trying to compact folders, following error message is displayed:
The folder is currently in use by OE or by another application.
Choice between O.K. / Cancel
Compacting progress bar never reaches end.
2. All .bak files are deleted into the Recycle Bin!?
3. One out of ten times, OE freezes on splash screen when trying to open
(large hourglass).
Have to reboot, very annoying.

--
Cheers,
kulaworld

Outlook Express 6.00.2900.2180
WinXP SP2
 
W

Wesley Vogel

Make sure that you are offline so that you are not sending or receiving
messages or looking to send and receive.

Open Outlook Express.
To make sure you aren't receiving any mail, so your Inbox or any other
folders aren't active you need to Work Offline.
Click File | Click Work Offline (Or hit Alt + F + W).
To make sure no folders are open, highlight Outlook Express in the
Folders List.
Close the Folders List, click the X on the Folders list or click on the
Folders List icon on the toolbar.
Click File | Click Folder | Click Compact All Folders
(Or hit Alt + F + F + F).
Don't do anything until your hard drive has quit thrashing.
Don't forget to Click File and UNCheck: Work Offline (Or hit Alt + F + W).

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

Hi Wes,
appreciate your quick reply in this matter!
Went through all the steps you've proposed.
Still receive same error message.
--
Cheers,
kulaworld

Outlook Express 6.00.2900.2180
WinXP SP2
 
W

Wesley Vogel

kulaworld,

The folder is currently in use by Outlook Express or by another application
http://www.microsoft.com/communitie...&tid=a6da2cea-1f0b-4943-9ddf-d4c406c26302&p=1

Spam Bully installed?
http://www.spambully.com/forum/viewtopic.php?p=8258&sid=3dc1b24543ed332024f93fba8454af1f

Solved: Why do I keep getting "OE can compact messages" message"?
http://forums.techguy.org/web-email/520934-solved-why-do-i-keep.html

Try disabling any 3rd party spam filters and AV E-mail scanning. AV E-mail
scanning is a no-no with OE and you are still protected without it.

3. Turn off email scanning in your antivirus software.
http://www.oehelp.com/OETips.aspx#3

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

<quote>
Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
<quote>
from...
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Gerry Cornell

Wes

Bet you the folder in use is folders.dbx. Closing Outlook Express
and restarting before starting your procedure can help.


--


Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
W

Wesley Vogel

Might be a good idea, Gerry.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

Wes, Mark,
so far only managed to read up on all the info yous given me.
Disabled AV email scanning.
Compacting still not working after many tries.

Checked my store folder and was surprised to find 25 of
$yunli_temp_folder_inbox_$%^&(){}$(1) to (25).dbx files, dating back to
september last year, listed. Does that indicate corruption of inbox.dbx ?

Backed up my mail account and other data.
Looks like I have no other option but to delete folders.dbx and have OE
create a new one.
Not sure if this procedure will cause any problems to my Ciphire Mail Account?
Please let me know if you have any thoughts on that.

Thanks


--
Cheers,
kulaworld

Outlook Express 6.00.2900.2180
WinXP SP2
 
W

Wesley Vogel

Do any of these $yunli_temp_folder_inbox_$%^&(){}$(1) files correspond to an
actual folder in OE?

Maybe try deleting those 25 files first before deleting folders.dbx.

<quote>
The Show-Stopper: Folders.dbx
In the case of one important file, corruption can cause Outlook Express not
only to crash but also to be completely unable to start, presenting just the
"working" hour-glass cursor or one or more of the following error messages:
* MSIMN caused an invalid page fault in module Msoe.dll
* MSIMN caused an invalid page fault in module Msoe.dll at address
* Outlook Express could not be started. It may not be installed correctly.
Make sure that your disk is not full or that you are not out of memory.
Contact Microsoft support for further assistance. (0x800c012e)
* Outlook Express could not be started because Msoe.dll could not be
initialized. Outlook Express may not be installed correctly.

In these cases the corruption is probably in the file "Folders.dbx". This is
the master index of the entire Store Folder and without it, Outlook Express
cannot do anything. Should you find yourself in this situation, the only
solution is to delete the corrupt file from the Store Folder. That will
allow Outlook Express to start and to build a new "Folders.dbx" by
re-indexing all DBX files it finds in the Store Folder. This is not without
consequences however, and so is not something to do unless absolutely
necessary. You will have to do some work to replace the information lost,
namely:
* Re-create your mail folder hierarchy by dragging folders into place in the
Folder list. Note that any folder you have created to group sub-folders but
that does not itself contain messages will not appear in the Folder list and
so must be created again.
* Re-download the list of newsgroups from each news account.
* Reset your subscribed newsgroups and download messages again.
* Reset synchronization options on IMAP and newsgroup folders.
* Edit any message rule that moves or copies messages to folders other than
the Inbox.
<quote>
from...
The Other E-Mail Threat: File Corruption in Outlook Express
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

See also...
An Outlook Express basic repair kit
http://www.microsoft.com/windows/IE/community/columns/oerepair.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

No, none of the $yunli_temp_folder_inbox_$%^&(){}$(1) to (25).dbx files has a
corresponding folder in OE, thanks.
See what happens after I delete them.
--
Cheers,
kulaworld

Outlook Express 6.00.2900.2180
WinXP SP2
 
W

Wesley Vogel

Good luck! ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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