Outlook express crashes after NAV installation

A

ANON

Since upgrading to Norton Antivirus 2004, OE will not
receive mail when email scanning is on. OE will hang, then
if attempting to close program: "Fatal exception OE has
occurred at 0028:C0031580. the current application will be
terminated."


Also get this program intermittently without OE running,
but it originated with the NAV upgrade. And yes, I have
notified Norton, but have received absolutely useless
information from them. Any ideas?

Running Win98SE.
 
M

Milly Staples [MVP - Outlook]

This newsgroup is for support of Outlook 97-2003 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, ANON asked:

| Since upgrading to Norton Antivirus 2004, OE will not
| receive mail when email scanning is on. OE will hang, then
| if attempting to close program: "Fatal exception OE has
| occurred at 0028:C0031580. the current application will be
| terminated."
|
|
| Also get this program intermittently without OE running,
| but it originated with the NAV upgrade. And yes, I have
| notified Norton, but have received absolutely useless
| information from them. Any ideas?
|
| Running Win98SE.
 

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