outlook express attachments

[carla]

Outlook Express will not allow me to open attachments. I
always get the following message: OE has remove access to
the following attachments because they may be harmful to
my system. I have Norton's antivirus and it scans
incoming and outgoing mail for viruses. I have changed
the security levels on my system in hope that a lower
level will enable attachments to open. Nothing I have
tried seems to work. I do no believe the attachments
being sent are of any virual danger. Can someone help me
to solve this problem? I am using Windows XP and OE (6)

 

[Bruce]

Outlook Express will not allow me to open attachments. I
always get the following message: OE has remove access to
the following attachments because they may be harmful to
my system. I have Norton's antivirus and it scans
incoming and outgoing mail for viruses. I have changed
the security levels on my system in hope that a lower
level will enable attachments to open. Nothing I have
tried seems to work. I do no believe the attachments
being sent are of any virual danger. Can someone help me
to solve this problem? I am using Windows XP and OE (6)

OE>Tools>Options>Security Tab. Uncheck: "Do not allow attachments........."

Please see these links about virus protection in OE 6.

http://support.microsoft.com/?kbid=291387
http://support.microsoft.com/?kbid=329570
http://insideoe.tomsterdam.com/faqs/why.htm#oe6attach

Bruce

 

[Rick \Nutcase\ Rogers]

Hi,

From Outlook Express:
Tools/options/security tab, uncheck "do not allow attachments.....".

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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