Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:
1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Robert T asked:
| I have added my original question (bottom) and the thread received.
| Anyone have any ideas?
|
|
| I tried your suggestion, but have exactly the same results - Note:
| that since I have setup Word as the default, WINWORD.EXE opens along
| with OUTLOOK.EXE in WTM, WINWORD.EXE drops when I close Outlook, but
| OUTLOOK.EXE remains. If I open it again, either "normally" or using
| outlook.exe /safe, it just adds another entry into the WTM. As for
| downloading large E-mail files, I am running a Broadband, and can
| also check my mail via Webmail, never had a problem. By the way,
| Outlook Express does not exhibit the “problemâ€, but I need the
| capabilities of Outlook vs. Outlook Express. This one has me baffled.
| --
| Robert T
|
|
| "Maurice N ~ MVP" wrote:
|
|| Give this a try. Use Task Manager & close all occurrences of Outlook.
||
|| Using XP's start menu, select RUN, then type in to open box
||
|| outlook.exe /safe <enter-key>
||
|| Let Outlook finish loading. See that it 'looks' normal. Do 'send
|| and receive' one time. Outlook should look & act normal.
|| If not, a possibility is that you are having some problem
|| downloading emails from your ISP. Perhaps a large email is getting
|| stuck.
||
|| Now, make exit from Outlook. (file / close/ exit)
||
|| --
|| Maurice N
|| MVP Windows - Shell / User
|| -----
||
||
|| Robert T wrote:
||| When looking at the Windows Task Manager (WTM) running Processes,
||| each process for Office 200 Pro displays as it is opened and drops
||| when the program is closed (normal operation). This works
||| perfectly for Word, Access, Excel and Power Point. However, when I
||| open Outlook and close it, the process OUTLOOK.EXE remains active
||| in the WTM Process list. If I open it again, a second entry
||| OUTLOOK.EXE is generated . I can repeat this 4-5 times and
||| OUTLOOK.EXE will keep adding an open process. This only happens
||| with OUTLOOK. I have tried Detect and Repair, uninstall and
||| reinstall and nothing seems to work. I am running Windows XP Home
||| SP2, with a Pentium 640 (3.2GHZ); 4GBM RAM. Does anyone have any
||| idea how to correct this?
