Outlook Contacts and Personal Address Book

B

Bones

When creating a new email, when I click on To: a window pops up which appears
to be my Personal Address Book. Right now, I have nothing in there. When I
click on the down arrow I noticed my Contact folder does not show up. I do
have contacts in my Contacts folder but the folder in not available for some
reason. The other thing that baffles me is how do you enter personal address
into your Personal Address Book without having to do it manually? I would
think you would be able to right click on the email address in your inbox and
assign it to either the Contacts Folder or the Personal Address Book which
you can't. I don't understand the difference between your Personal Address
Book and the Contacts, it seems redundant to me. I guess what I want to
know, is how do I get my Contacts folder to show up when clicking on the To:
when sending a new email. Very Wierd.
 
R

Russ Valentine [MVP-Outlook]

You've posted no relevant information. This much I can tell you. Outlook has
not used a Personal Address Book for over a decade. Why your profile
contains a PAB only you can explain. The PAB has been replaced by the
Outlook Address Book.

If you need help in a newsgroup, please post relevant information like your
Outlook version, how you have configured your Outlook Address Book, and why
your profile still contains a PAB.
 
B

Bones

I went to the link you provided and tried to make the folder an e-mail
address book only the it's all grayed out and cannot select this option. Do
you have any other suggestions?
 
B

Bones

I'll explain the best I can; Outlook Version 2003 edition (11.8217.8221) SP3.
When I click on Address Book a window pops up that says Address Book. In
the right drop down window the caption says; Show Names from the: and in the
Window is say "Personal Address Book" nothing is in there right now. You
are saying Outlook hasn't used Personal Address Book, well then why is the
default window Show "Personal Address Book"? Puzzling. I have one contact
in my contacts folder. When I right clicked on the folder and went to
properties, Outlook Address Book, I wanted to select show this folder as an
Outlook Address Book only problem is everything is grayed out. Outlook is
not letting me select anything. Is there a way to reset Outlook to the
default settings, maybe it's corrupted or something.

Russ Valentine said:
You've posted no relevant information. This much I can tell you. Outlook has
not used a Personal Address Book for over a decade. Why your profile
contains a PAB only you can explain. The PAB has been replaced by the
Outlook Address Book.

If you need help in a newsgroup, please post relevant information like your
Outlook version, how you have configured your Outlook Address Book, and why
your profile still contains a PAB.
--
Russ Valentine
[MVP-Outlook]
Bones said:
When creating a new email, when I click on To: a window pops up which
appears
to be my Personal Address Book. Right now, I have nothing in there. When
I
click on the down arrow I noticed my Contact folder does not show up. I
do
have contacts in my Contacts folder but the folder in not available for
some
reason. The other thing that baffles me is how do you enter personal
address
into your Personal Address Book without having to do it manually? I would
think you would be able to right click on the email address in your inbox
and
assign it to either the Contacts Folder or the Personal Address Book which
you can't. I don't understand the difference between your Personal
Address
Book and the Contacts, it seems redundant to me. I guess what I want to
know, is how do I get my Contacts folder to show up when clicking on the
To:
when sending a new email. Very Wierd.
 
B

Bones

Bones said:
I went to the link you provided and tried to make the folder an e-mail
address book only the it's all grayed out and cannot select this option. Do
you have any other suggestions?
 
B

Brian Tillman [MVP - Outlook]

I'll explain the best I can; Outlook Version 2003 edition (11.8217.8221)
SP3.
When I click on Address Book a window pops up that says Address Book. In
the right drop down window the caption says; Show Names from the: and in
the
Window is say "Personal Address Book" nothing is in there right now. You
are saying Outlook hasn't used Personal Address Book, well then why is the
default window Show "Personal Address Book"?

Because you defined that service and did not define the Outlook Address Book
service. The Address Book interface is displaying everything you told it to
display.
Puzzling. I have one contact
in my contacts folder. When I right clicked on the folder and went to
properties, Outlook Address Book, I wanted to select show this folder as
an
Outlook Address Book only problem is everything is grayed out. Outlook is
not letting me select anything. Is there a way to reset Outlook to the
default settings, maybe it's corrupted or something.

Your mail profile is corrupt. You should be able to fix it. See this:
http://support.microsoft.com/kb/197577/en-us
http://support.microsoft.com/kb/287563/en-us
 
B

Bones

Thanks for that information Brian...

But I went one step ahead and reinstalled Outlook from the installation disk
hoping to remedy the problem that way only it didn't work. When I launch
Outlook now, I'm getting the message; "Your personal outlook address book
could not be opened. The path specified for this personal address book file
is not valid. Do you want to use a different personal address book?" If I
click NO the program closes. Well, I know I don't want a .pab because I want
to use the Contacts folder for my address book. Okay, the first thing is why
is it asking for this informatin when I did a fresh install? Shouldn't
everything be back to normal? I've never seen this before any other time I
reinstalled Outlook. Something must be left over in the registry that
triggers this. So, right now, I can't even open Outlook if I click NO, but
then again, I don't want to click YES. Any suggestions on how to get Outlook
back to Normal again? Thanks.
 
B

Brian Tillman [MVP - Outlook]

But I went one step ahead and reinstalled Outlook from the installation
disk
hoping to remedy the problem that way only it didn't work.

Installing may not give you a new mail profile. That's why I told you to
create a new one explicitly. Please do so, then report back.
 
B

Bones

Brian, everything is up and running and doing great. Thank you so much for
your support and advice.

Regards,
Tim
 

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