Outlook can't find entries in added contact list

[resonator80]

I made up a new contact list for a course I am teaching. However, when
I start a new email and click on "To" or type in the name of one of
the students in the class, Outlook cannot find the name, nor can it
see anyone in this new list.

Under "My Contacts" I see "Contacts" and "Contact CourseX" (contains
the new contacts). But I can't see the contacts in Contact CourseX
when I click on "To."

Thanks for your help.

William Edelstein
Baltimore, MD

 

[Russ Valentine [MVP-Outlook]]

I assume by "contact list" you meant a separate Contacts Folder. If so, have
you enabled this folder as an email address book in its properties?

 

[resonator80]

Thanks very much--that worked.

Here is another thing that has bothered me for some time.

When I click on "To" etc, I get the list in a contact folder in order
of first names, even though the folder itself has names in order of
last name.

Is there a way to have the displayed list, and selection, on the last
names under these circumstances?

Thanks again,
Bill Edelstein
Baltimore

 

[Russ Valentine [MVP-Outlook]]

The method to sort the address book view depends on your version, which you
did not post.
Depending on your version and mail support mode of Outlook, you can sort the
Outlook Address Book this way:

98/2000 in Corporate/Workgroup mode:
Tools menu > Services > Highlight the Outlook Address Book service > Click
Properties > Set sort order

98/2000 Internet Mail Only:
Tools menu > Address Book > View menu > Sort by

Outlook 2002/2003:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

Outlook 2007:
Go to Tools > Account Settings > Address Book Tab > Outlook Address Book >
Change... > Set sort order there

Note that your options are only to sort by "First, Last" or by "File As." So
if you want your Outlook Address Book to sort by "Last, First," or by
"Company" you must have your Contacts' File As fields configured that way.
--
Russ Valentine
[MVP-Outlook]
Thanks very much--that worked.

Here is another thing that has bothered me for some time.

When I click on "To" etc, I get the list in a contact folder in order
of first names, even though the folder itself has names in order of
last name.

Is there a way to have the displayed list, and selection, on the last
names under these circumstances?

Thanks again,
Bill Edelstein
Baltimore

 

[resonator80]

I have Office 2003, and your suggestion worked.

Thanks again!

Sincerely,
Bill Edelstein
Baltimore, MD