Outlook blocking outgoing message

[Guest]

Over the last few days, I am receing emails ok but my Outlook (2003) is
blocking outgoing emails with the following error message 550 from the System
Administrator:

Client host rejected: Access denied due to suspected mass-mailing trojan
activity (vw)

I thought the idea was to avoid me getting done. I have Kaspersky which is
up to date and has dealt with all current threats. My broadband is with
Pipex. I have tried both sites for latest information on what might be
happening to other people as well but can find nothing directly relevant.

Kaspersky has dealt with:
trojan-spy.html.paylap.m and
trojan-spy.html.amazofraud.p (modification)

which are referred to in other forms but none relating to Outlook
intervening. Can anyone advise how I can get Outlook to let me send messages
again? Thanks.

 

[F. H. Muffman]

Over the last few days, I am receing emails ok but my Outlook (2003) is
blocking outgoing emails with the following error message 550 from the
System
Administrator:

Client host rejected: Access denied due to suspected mass-mailing trojan
activity (vw)

I thought the idea was to avoid me getting done. I have Kaspersky which
is
up to date and has dealt with all current threats. My broadband is with
Pipex. I have tried both sites for latest information on what might be
happening to other people as well but can find nothing directly relevant.

Kaspersky has dealt with:
trojan-spy.html.paylap.m and
trojan-spy.html.amazofraud.p (modification)

which are referred to in other forms but none relating to Outlook
intervening. Can anyone advise how I can get Outlook to let me send
messages
again? Thanks.

Well, it isn't Outlook blocking you, it's the ISP who runs the SMTP server
you're trying to send via. Have you asked them directly?

 

[Guest]

Thank you for that advice. I have contacted Pipex and await an email reply.
I thought it was just Outlook because I thought hotmail was ok but that is
affected too. I shall report back when I get a response from them. Thank
you so much for pointing me in a direction.

 

[Guest]

did you get this resolved. I also use pipex and have the same issue.
I am awaiting their reply.

 

[BruceH]

Hi WendyJ have you resolved this? I have it too. I phoned Pipex and they believe I have a trojan virus which their server is picking up and bouncing back instantly. This happens even with a one word test message. I've used adaware and Avg -- no threats detected. When I send a message it's getting past avg, which is fully up to date.

anyone got a suggestion?

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Brian Tillman]

Hi WendyJ have you resolved this? I have it too. I phoned Pipex and
they believe I have a trojan virus which their server is picking up
and bouncing back instantly. This happens even with a one word test
message. I've used adaware and Avg -- no threats detected. When I
send a message it's getting past avg, which is fully up to date.

What are you talking about?

 

[Milly Staples [MVP - Outlook]]

Don't bother Brian - the OP is posting from Idiothead Cafe.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brian Tillman asked:

| BruceH <BruceH> wrote:
|
|| Hi WendyJ have you resolved this? I have it too. I phoned Pipex and
|| they believe I have a trojan virus which their server is picking up
|| and bouncing back instantly. This happens even with a one word test
|| message. I've used adaware and Avg -- no threats detected. When I
|| send a message it's getting past avg, which is fully up to date.
|
| What are you talking about?