outlook and vista

C

chrisnyc

sending emails works when i am using isp at home. when laptop connected
elsewhere, sending messages is a problem. error messages about a failure to
sign onto outgoing server. have tried every conceivable account setting but
still canot send
 
V

VanguardLH

chrisnyc said:
sending emails works when i am using isp at home. when laptop connected
elsewhere, sending messages is a problem. error messages about a failure to
sign onto outgoing server. have tried every conceivable account setting but
still canot send

Did you configure the e-mail account defined in Outlook to authenticate
to the SMTP server?
 
N

N. Miller

sending emails works when i am using isp at home. when laptop connected
elsewhere, sending messages is a problem. error messages about a failure to
sign onto outgoing server. have tried every conceivable account setting but
still canot send

Your ISP may either require authentication when connecting from a foreign IP
host (as Vanguard suggests), or they may not even allow connection from a
foreign IP host, or require it on a port other than port 25. Only your ISP
tech support staff knows which it is. Either consult their online help (if
they have it), or call their support number.
 
C

chrisnyc

Thanks for your suggestions. have tried all your suggestions including
working with isp tech. they couldn't solve the problem.

funny thing is that when i use a wireless service at a hotel the problem
doesn't always present...
 

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