Outlook 2007 shared mailbox - color categories issue

C

Christian Francke

Hi all,

I haven an issue here I really don't haven an answer to.

We've upgraded a department here from Office 2003 to 2007. Ever since we are
having issues managing a shared mailbox. The users from that vertain
department want to use the function categories with colors in the inbox of
that shared mailbox.

Now the issue is only the last person that loggs on to that shared mailbox
by having it added in the outlook folder view (via the advanced properties)
can change the color category on any item in the inbox. If you open the
email in the shared mailbox inbox then anybody can change the category but
not when the want to do it from the basic view by right clicking the field.

The error they others receive is:

Could not open the item, try again.

Thanks for any help
kind regards

Christian
 

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