Outlook 2007: outlook.pst won't open because of crc error

[Dean]

Hello. I received the unwelcome news that I cannot open my e-mail
because outlook.pst has a a Cyclical redundancy Checking error. I ran
scanpst.exe, and it suggested a physical hard driveproblem. I ran
SmartDefrag on the hard drive and this did not solve the problem. I
have no other evidence of hard drive failure, but I can't copy
the .pst file to another location, but I was able to rename it and
replace it with a backup so that I have only lost a few important
messages.

Can anything be done to restore this file and those messages? Also,
can anybody suggest tools to diagnose and perhaps repair the problem,
if it is a physical one with the hard drive?

Thanks.

Dean

 

[Milly Staples [MVP - Outlook]]

Running scanpst and a defrag does nothing to check the integrity of your
disk.

You need to run chkdsk /r to have your hard drive checked.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. ALWAYS
post your Outlook version. How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Dean asked:

| Hello. I received the unwelcome news that I cannot open my e-mail
| because outlook.pst has a a Cyclical redundancy Checking error. I ran
| scanpst.exe, and it suggested a physical hard driveproblem. I ran
| SmartDefrag on the hard drive and this did not solve the problem. I
| have no other evidence of hard drive failure, but I can't copy
| the .pst file to another location, but I was able to rename it and
| replace it with a backup so that I have only lost a few important
| messages.
|
| Can anything be done to restore this file and those messages? Also,
| can anybody suggest tools to diagnose and perhaps repair the problem,
| if it is a physical one with the hard drive?
|
| Thanks.
|
| Dean

 

[mutu26]

Possible you have problems with viruses or hackers,which attacked yo
and therefore you have this situation-'repair outlook pst
(http://www.recoverytoolbox.com/repair_outlook.html),applicatio
recovering lost Microsoft Outlook data is a sequence of operation
involving scanning, identifying and saving such Microsoft Outlook item
as messages, contacts, notes, reminders, journals, meetings, etc
recover data when a *.pst file completely or partially stop
functioning, for example, it becomes completely or partially unreadabl
because of other applications, antivirus software or power failures,i
scans, identifies and saves data from the pst file without modifying o
indexing the source pst file,can save various Microsoft Outlook items a
separate files with the .eml, .vcf and .txt extensions,reading data fro
files created in Microsoft Outlook versions 97, 98, 2000, XP, 2002
2003, 2007 and saving recovered data in the format of Microsoft Outloo
versions 97, 98, 2000, XP, 2002, 2003, 2007

 

[Brian Tillman [MVP - Outlook]]

Possible you have problems with viruses or hackers,which attacked you
and therefore you have this situation-'repair outlook pst'

It is highly unlikely that a virus would cause a CRC error, which is
indicative of a hardware problem.