Outlook.pst Data Error (CRC)

G

Guest

I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
R

Roady [MVP]

CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
G

Guest

chkdsk didn't seem to find anything - or at least I didn't spot an issue in
the couple of seconds the report was up before Windows started.

A defrag of the drive revealed no issues.

The FanSpeed utility, on SMART, does not seem to indicate a problem
(although I'm no expert on this).

After a reboot everything works fine until I've started Outlook. Thereafter
everything runs very slow.

The drive is a year or so old (I think). But the fact that everything seems
fine until I run Outlook suggests to me it is not a hardware failure of the
drive.

Scanost indicates that offline synchrinization is not supported. No
surprise, as I do not use an exchange server....

Any other ideas?


Roady said:
CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
G

Guest

Looks like it is lost - including any Contacts since my last back-up.

Using a Knowledgebase article (319128).... However, I could not copy the
file for a back-up due to the error, and the Inbox Repair tool could not fix
it either. I tried Importing from the file in the hopes that it would pull
information (after all, I can read email in the file) but it would not open
it.

Maybe I'll be more faithful at making backups, instead of every couple of
months....

Richard


Richard said:
chkdsk didn't seem to find anything - or at least I didn't spot an issue in
the couple of seconds the report was up before Windows started.

A defrag of the drive revealed no issues.

The FanSpeed utility, on SMART, does not seem to indicate a problem
(although I'm no expert on this).

After a reboot everything works fine until I've started Outlook. Thereafter
everything runs very slow.

The drive is a year or so old (I think). But the fact that everything seems
fine until I run Outlook suggests to me it is not a hardware failure of the
drive.

Scanost indicates that offline synchrinization is not supported. No
surprise, as I do not use an exchange server....

Any other ideas?


Roady said:
CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
G

Guest

I have had the same experience today... Extremely slow to load, and will
display items but will not delete or change items but give error : Cannot
access the file since it is in use by another application....

I have tried for hours to check the disk ( no errors ), to run the inbox
repair tool ( no success ). I have received the error "cyclic redundancy"
also when I tried to copy the .pst file to another location for editing.
Once when I attempted to open the .pst file manually with selection of the
outlook application, the program indicated that Outlook did not close
properly before and popup suggestion was to open in safe mode.. this did not
help to resolve the problem either.

This is totally frustrating and I am desperate to recover my information but
my other backup is four months old and I wish I had a more recent backup. I
am about to try the repair tool program utility ' OutlookRecoveryToolbox' but
have not had experience with it yet.. Any other utilities out there to
suggest?

BTW, I have checked my hard drive several times and have no bad sectors.
--
Charlie


Richard said:
Looks like it is lost - including any Contacts since my last back-up.

Using a Knowledgebase article (319128).... However, I could not copy the
file for a back-up due to the error, and the Inbox Repair tool could not fix
it either. I tried Importing from the file in the hopes that it would pull
information (after all, I can read email in the file) but it would not open
it.

Maybe I'll be more faithful at making backups, instead of every couple of
months....

Richard


Richard said:
chkdsk didn't seem to find anything - or at least I didn't spot an issue in
the couple of seconds the report was up before Windows started.

A defrag of the drive revealed no issues.

The FanSpeed utility, on SMART, does not seem to indicate a problem
(although I'm no expert on this).

After a reboot everything works fine until I've started Outlook. Thereafter
everything runs very slow.

The drive is a year or so old (I think). But the fact that everything seems
fine until I run Outlook suggests to me it is not a hardware failure of the
drive.

Scanost indicates that offline synchrinization is not supported. No
surprise, as I do not use an exchange server....

Any other ideas?


Roady said:
CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
G

Guest

Just an update. I tried the 'outlookRecoveryToolbox ' program after download
and the .pst file is read and displays all the items, but will not copy to a
destination folder but indicates 'Cannot copy... error: cycle redundancy
check ' . Therefore this program utility could not create a new file to
open... this seems to be a hopeless outcome.

Any suggestiions would be welcom..

--
Charlie


Charlie said:
I have had the same experience today... Extremely slow to load, and will
display items but will not delete or change items but give error : Cannot
access the file since it is in use by another application....

I have tried for hours to check the disk ( no errors ), to run the inbox
repair tool ( no success ). I have received the error "cyclic redundancy"
also when I tried to copy the .pst file to another location for editing.
Once when I attempted to open the .pst file manually with selection of the
outlook application, the program indicated that Outlook did not close
properly before and popup suggestion was to open in safe mode.. this did not
help to resolve the problem either.

This is totally frustrating and I am desperate to recover my information but
my other backup is four months old and I wish I had a more recent backup. I
am about to try the repair tool program utility ' OutlookRecoveryToolbox' but
have not had experience with it yet.. Any other utilities out there to
suggest?

BTW, I have checked my hard drive several times and have no bad sectors.
--
Charlie


Richard said:
Looks like it is lost - including any Contacts since my last back-up.

Using a Knowledgebase article (319128).... However, I could not copy the
file for a back-up due to the error, and the Inbox Repair tool could not fix
it either. I tried Importing from the file in the hopes that it would pull
information (after all, I can read email in the file) but it would not open
it.

Maybe I'll be more faithful at making backups, instead of every couple of
months....

Richard


Richard said:
chkdsk didn't seem to find anything - or at least I didn't spot an issue in
the couple of seconds the report was up before Windows started.

A defrag of the drive revealed no issues.

The FanSpeed utility, on SMART, does not seem to indicate a problem
(although I'm no expert on this).

After a reboot everything works fine until I've started Outlook. Thereafter
everything runs very slow.

The drive is a year or so old (I think). But the fact that everything seems
fine until I run Outlook suggests to me it is not a hardware failure of the
drive.

Scanost indicates that offline synchrinization is not supported. No
surprise, as I do not use an exchange server....

Any other ideas?


:

CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 
G

Guest

I had this happen to me again last night. This time I was able to recover!

I used the "chkdsk /V /R" which you initiate in a command window (Run CMD)
and runs on re-boot. It took over 90 minutes, but afterwards I could copy the
..pst file - a backup for sure. Shut everything else down and give that a try.

Richard


Charlie said:
Just an update. I tried the 'outlookRecoveryToolbox ' program after download
and the .pst file is read and displays all the items, but will not copy to a
destination folder but indicates 'Cannot copy... error: cycle redundancy
check ' . Therefore this program utility could not create a new file to
open... this seems to be a hopeless outcome.

Any suggestiions would be welcom..

--
Charlie


Charlie said:
I have had the same experience today... Extremely slow to load, and will
display items but will not delete or change items but give error : Cannot
access the file since it is in use by another application....

I have tried for hours to check the disk ( no errors ), to run the inbox
repair tool ( no success ). I have received the error "cyclic redundancy"
also when I tried to copy the .pst file to another location for editing.
Once when I attempted to open the .pst file manually with selection of the
outlook application, the program indicated that Outlook did not close
properly before and popup suggestion was to open in safe mode.. this did not
help to resolve the problem either.

This is totally frustrating and I am desperate to recover my information but
my other backup is four months old and I wish I had a more recent backup. I
am about to try the repair tool program utility ' OutlookRecoveryToolbox' but
have not had experience with it yet.. Any other utilities out there to
suggest?

BTW, I have checked my hard drive several times and have no bad sectors.
--
Charlie


Richard said:
Looks like it is lost - including any Contacts since my last back-up.

Using a Knowledgebase article (319128).... However, I could not copy the
file for a back-up due to the error, and the Inbox Repair tool could not fix
it either. I tried Importing from the file in the hopes that it would pull
information (after all, I can read email in the file) but it would not open
it.

Maybe I'll be more faithful at making backups, instead of every couple of
months....

Richard


:

chkdsk didn't seem to find anything - or at least I didn't spot an issue in
the couple of seconds the report was up before Windows started.

A defrag of the drive revealed no issues.

The FanSpeed utility, on SMART, does not seem to indicate a problem
(although I'm no expert on this).

After a reboot everything works fine until I've started Outlook. Thereafter
everything runs very slow.

The drive is a year or so old (I think). But the fact that everything seems
fine until I run Outlook suggests to me it is not a hardware failure of the
drive.

Scanost indicates that offline synchrinization is not supported. No
surprise, as I do not use an exchange server....

Any other ideas?


:

CRC errors are indicating errors with your harddisk. If it is software based
you can fix it by;
Start-> Run; chkdsk c: /f
(replace c: with the drive letter on which your pst-file is located)
When it tells you that it currently cannot check the disk and asks you if
want to perform a diskcheck at next reboot choose Yes (Y) and reboot your
computer.

When it is hardware based you are probably going to find Disk Errors in the
System log of your Event Viewer. You can access the Event Viewer by going to
Control Panel-> Administrative Tools-> Event Viewer

Unless you've got a really old harddisk and/or motherboard they will
probably both support S.M.A.R.T. You can then install a utillity that
monitors your disks health. I use SpeedFan for this as it is free and it
does also monitor your systems temparature and fan speed (wow, where would
that name come from?). You can download it here
http://www.almico.com/sfdownload.php

Most common attributes that are shown here and their meaning
-UltraATA CRC Error Rate: when this got a low value it means more errors and
you should probably replace the cabling
-Read Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Write Error Rate: low values means that there is something wrong with the
disk surface or the heads; replace the disk
-Recalibration Retries: low values means that there is something with the
placing of the heads; replace disk
-Spin Retry count; low values mean that the disk has issues trying to spin
up the disks at first attempt; replace disk

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I've been out of town, so I'm re-posting my update.

I'm receiving an error message stating that my Outlook.pst file "cannot be
accessed. Data error (cyclic redundancy check)".

Anyone know how to clcean up a pst file?

Thanks,
Richard
 

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