Outlook 2007 not compatible with Comcast

[travlr]

After spending 4 hours in chats with Comcast reps, and setting up Outlook
2007 as they indicate--it worked for one day and have worked intermittently
since. IE I get a few emails in Outlook but most don't get there.

My previous email provider worked great until Comcast took over. Is Outlook
2007 actually unworkable with Comcast?

 

[Roady [MVP]]

If it is, it is because Comcast messed up somewhere ;-)
If you have any 3rd party mail scanning tools integrated with Outlook (virus
scanner, anti-spam, sync software, etc), disable this integration and try
again.

 

[travlr]

It did occur to me that Kaspersky could get in the way. But, I'm not willing
to be online without an antivirus and anti-spam in operation.

 

[travlr]

also, I note that I had no problem with the same Kaspersky suite,
pre-Comcast, receiving e-mail in Outlook. (The switch to Comcast just
happened last week).

 

[Roady [MVP]]

I meant for testing purposes. Virus scanner integration can be safely
disabled.
See http://www.msoutlook.info/question/20

 

[travlr]

Thanks! I'll try it.

I meant for testing purposes. Virus scanner integration can be safely
disabled.
See http://www.msoutlook.info/question/20